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Senior Customer Operations & CX Coach; Hybrid
Job in
Watford, Hertfordshire, NN6, England, UK
Listed on 2026-03-11
Listing for:
ASOS
Full Time
position Listed on 2026-03-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global fashion retailer is seeking a Senior Customer Operations Specialist to enhance customer experiences while supporting team effectiveness. This role involves resolving customer queries, coaching peers, and sharing insights to drive service excellence. The ideal candidate should have experience in customer care, strong communication skills, and a passion for improving processes. Benefits include employee discounts, private medical care, and generous leave policies.
Join a dynamic team dedicated to delivering exceptional customer service and continuous improvement.
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Position Requirements
10+ Years
work experience
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