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Telesales & Customer Service Representative

Job in Watford, Hertfordshire, NN6, England, UK
Listing for: Cast UK Limited
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 29000 GBP Yearly GBP 26000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Telesales & Customer Service Representative )

Overview

Telesales & Customer Service Representative

£26,000 to £29,000 + bonus + benefits

Permanent/Full time

On-site/Monday to Friday

Elstree

Key Responsibilities
  • Respond to customer inquiries and resolve issues to ensure satisfaction.
  • Process orders via online platforms, email, and phone.
  • Build and maintain client relationships, identifying opportunities for upselling and new business.
  • Generate leads and support business development initiatives.
  • Track and manage sampling requests using CRM systems.
  • Maintain knowledge of products, pricing, competitors, and market trends.
  • Collaborate with the team to deliver high-quality customer service and meet sales targets.
About You
  • Experienced in customer support, account management, and business development.
  • Skilled in CRM systems, Excel, and handling administrative tasks.
  • Strong communication, problem-solving, and multitasking abilities.
  • Customer-focused with experience resolving inquiries across multiple channels.
Why apply?

Join a company making a real impact in sustainability, providing eco-friendly solutions that help businesses reduce their environmental footprint. This is a great opportunity to contribute your skills in a purpose-driven, innovative environment while growing professionally alongside a team committed to quality, creativity, and positive change.

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