Service Advisor

Job in Watford, Hertfordshire, WD17 2DN, England, UK

Listing for: M Pro Recruitment

Part Time position
Listed on 2026-02-09

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support

Salary/Wage Range or Industry Benchmark: 18000 GBP Yearly GBP 18000.00 YEAR

We are currently recruiting on behalf of a well-established Mazda dealership for a Part-Time Aftersales Administrator / Service Advisor to join their busy Aftersales team. This role involves working closely with the workshop, making and receiving service booking calls , handling customer enquiries and delivering a high level of customer service in a fast-paced environment. This position would suit someone with motor trade experience , a passion for cars, and a strong customer-focused approach.

You must be confident using computer systems, able to switch quickly between platforms, and have a professional and personable telephone manner .

Key Responsibilities:

Booking vehicles into the workshop Handling inbound and outbound customer calls Managing service and repair enquiries Supporting the Aftersales and workshop team Delivering excellent customer service at all times

Working Hours:

Monday to Friday: 10:00am 4:00pm Saturday mornings: 9:00am 12:30pm (rota of 2 on 3 off) Minimum 20 hours per week

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