Tusker Order Management Advisor

Tusker Order Management Advisor - Watford page is loaded## Tusker Order Management Advisor - Watfordlocations:
Watford Croxley Green Business Parktime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 5, 2026 (13 days left to apply) job requisition :
151208
** End Date
** Wednesday 04 February 2026
** Flexible Working Options
** Flexibility in when hours are worked
** Job Description Summary
** Based In Watford only
** Job Description**
* *
* JOB TITLE:

** SOC
- Order Management Advisor - Watford
* ** SALARY:**£30,609 rising to £31,809 in April 2026
* ** LOCATION(S):
** Watford
* ** HOURS**:
Full-time
* ** WORKING PATTERN**:
Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained unless an exception is requested whereby we will adapt and support
** About this Opportunity
** This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities:
* Ensuring all orders are captured within a 24 hour turn around whilst also preparing the contract ensuring all employer specific details and requests are included.
* Liaising with dealers to ensure all vehicles specifications are accurately and effectively ordered.
* Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases.
* Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email.
* Is flexible to take on bespoke and ad hoc on tasks allocated by Line Manager.

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We’re an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars.

We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information
** What you’ll need
*** High accuracy levels and attention to detail
* Motivated by and understands the importance achieving targets, individually and as part of a team
* Excellent verbal and written communication skills
* Polite and professional telephone manner
* Manages self with strong organisational and time management skills
** And any experience of these would be really useful
*** Office 365
* Previous purchasing experience
* System experience
- Ebbon Dacs & Salesforce
** About working for us
** Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if…