Service Advisor Motor Trade

Position: Service Advisor Motor Trade Job
We are currently recruiting on behalf of a well-established Mazda dealership for a Part-Time Aftersales Administrator / Service Advisor to join their busy Aftersales team.

This role involves working closely with the workshop, making and receiving service booking calls, handling customer enquiries and delivering a high level of customer service in a fast-paced environment.

This position would suit someone with motor trade experience, a passion for cars, and a strong customer-focused approach. You must be confident using computer systems, able to switch quickly between platforms, and have a professional and personable telephone manner.

Key Responsibilities:

* Booking vehicles into the workshop

* Handling inbound and outbound customer calls

* Managing service and repair enquiries

* Supporting the Aftersales and workshop team

* Delivering excellent customer service at all times

Working Hours:

* Monday to Friday: 10:00am – 4:00pm

* Saturday mornings: 9:00am – 12:30pm (rota of 2 on 3 off)

* Minimum 20 hours per week

Salary & Benefits:

* £19,000 basic salary (pro rata)

* OTE £20,200 for the right candidate

* Part-time, permanent opportunity within a main dealership

Ideal Candidate:

* Previous motor trade experience preferred

* Strong communication and customer service skills

* Confident IT and administrative ability

* Team player with a positive, professional attitude

Please apply or get in contact with me for a confidential chat