Admin officer

Job Title:

Administrative Officer (AO) - Clerical/Admin
Company:
Watford County Court
Booking Number: (phone number removed)

Location:

Cassiobury House, 11-19 Station Road, Watford, Hertfordshire, WD17 1EZ

Pay Rate: £15.59 per hour

Hours:

Full Time, Office Based

Contract:

Until 31/03/2026 (with potential to extend, not guaranteed)

Role Overview

Watford County Court is seeking a reliable and organised Administrative Officer (AO) to provide essential clerical and administrative support within a busy court environment. This is a key role supporting the effective running of court and tribunal services and assisting court users in navigating the justice system.

Key Responsibilities

Preparing papers and files for courts, tribunals, hearings, and meetings

Creating, updating, and maintaining accurate records using in-house computer systems

Accurately resulting court outcomes and interpreting information required for court files

Checking and verifying documents, records, claims, and returns in line with procedures and regulations

Collecting and assembling information for returns, reports, warrants, statistics, and analysis

Communicating professionally with members of the public, the judiciary, court users, and representatives from other agencies and organisations

Skills and Experience

Friendly, approachable manner with strong customer service skills

Good written and verbal communication skills

Ability to deliver proactive and effective support via phone and email

Strong organisational skills with the ability to prioritise, multi-task, and manage time effectively

Comfortable using a range of IT systems and software packages

Able to work efficiently in a fast-paced office environment

What We're Looking For

You will be someone who enjoys working as part of a team, is adaptable, and takes pride in providing a high standard of administrative support. You'll play an important role in ensuring court processes run smoothly and that users receive a professional and supportive service.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group