Sales Administrative Assistant

Overview

The Sales Administrative Assistant role combines customer service and sales support responsibilities to deliver world-class service to Metal Tek customers. This dynamic position collaborates with sales, operations, and engineering to serve Metal Tek’s customers. This role is based at the plant and serves as a key liaison between customers and the Metal Tek business while upholding Metal Tek’s safety culture and core values.

• Handle high volume of internal and external communication including order processing, requests for price and delivery on repeat items, order status and open order report communication, and triaging customer requests.
• Support the Inside Sales team, including Sales Engineers, Project Managers, Field Sales, and the Sales Manager.
• Contribute to delivering a Metal Tek customer experience that is best in class.

• High School diploma or GED and post High School education
• Able to work independently and follow written and verbal instructions
• Developed written and verbal communication skills
• Strong work ethic, high attention to detail, and a customer-focused team player
• Working knowledge of Microsoft Office programs (Office, Excel, PowerPoint, Teams)
• Proficient in learning new technology and computer systems
• Desire to take an active role in continuous improvement projects
• Comfortable in a customer-facing role

Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Drug Free Workplace.