Patient Access Representative - Emergency Room

Overview

Patient Access Representative – Emergency Room
. Position Type: PRN (Fill-in or as needed).

Schedule:

Nights and evenings. Workplace Details:
Join our team and see why Prairie Lakes Healthcare System continues to be named a Top Rural and Community Hospital year after year. Be a part of our mission to make a positive difference in the health of the patients and communities we serve by delivering accessible, high-quality, affordable, and compassionate healthcare. Prairie Lakes Healthcare System is an independent, non-profit rural healthcare system serving 10 counties in northeastern South Dakota and west-central Minnesota.

This position collects and verifies all patient demographical and financial information while adhering to ethical and legal standards and recognizing and responding to emergencies while demonstrating professional characteristics.

Wage range: $17.50-$24.76, plus night and weekend shift differential.

• Registers and admits patients by obtaining relevant patient demographic and insurance information, adjusting patient status as appropriate, ensuring legally required forms are completed, and alerting ER Triage nurse for ER visits.
• Works pre-admission report daily to pre-register ancillary account.
• Answers incoming telephone calls on the switchboard, determines purpose of call, and forwards calls to appropriate personnel or department.
• Updates hospital on-call schedule daily.
• Verifies and generates daily patient room charges.
• Coordinates all alarm monitors and code calls which include summoning appropriate response teams.
• Greets and provides information to patients and visitors.
• Answers patient and visitor questions and directs them to desired destination.
• Receives payments on account and reconciles cash drawer.
• Other duties may be assigned.

• High school diploma, general education degree (GED), or combination of education and experience
• Six months prior hospital/medical or general office experience is required.
• Previous patient registration and computer experience are desirable.