Manager, Training, Quality Systems

Be Seen and Heard at Eye Point

At EyePoint, leadership trusts our employees to get the job done. Our patient‑centric and award‑winning approach fuels a focus on science and innovation, a commitment to developing and commercializing innovative therapeutics to improve the lives of patients with serious retinal diseases, and delivery of ophthalmic therapeutics to protect vision, specializing in sustained‑release treatments for serious retinal diseases.

A hybrid work schedule is offered with the position able to sit at either our Northbridge, MA site or Watertown, MA site. This person will report to the Director of Quality Systems and be responsible for the GxP Quality Training program.

• Manage the training program (guide, evaluate, and implement the design and architecture of trainings within LMS)
• Create and revise role‑based training curricula to align with functional responsibilities
• Manage onboarding of new employees by facilitating quality onboarding training, verifying account creation, and assigning curricula in Eyepoint’s Learning Management System (LMS)
• Support the creation and revision of training‑related SOPs, work instructions, and materials in collaboration with subject matter experts (SMEs)
• Design and produce digital learning resources, including web‑based training, videos, and interactive modules
• Co‑create and curate self‑paced training resources and multimedia assets (e.g., courses, programs, virtual/mixed reality)
• Advise SMEs on conceptualizing and sharing content
• Provide training and support for employees on the use of the LMS
• Develop training material using instructional design principles that best suit various training objectives
• Facilitate GxP training for employees as needed
• Oversee training compliance across all departments, publish periodic training reports, and elevate compliance issues to management
• Collaborate cross‑functionally to support LMS upgrades and change management
• Support the timely closure of relevant Quality System records
• Identify and participate in initiatives to improve the training program, LMS, and training content
• Support development of Quality Management Review content to measure the effectiveness of the training program
• Support audits and regulatory authority inspections by providing training reports/documentation or other assigned tasks
• Provide oversight and timely response to training‑related inquiries
• Oversee employees’ resumes/CVs, signature , and job descriptions to ensure compliance
• Ensure timely generation and review of content for Annual GxP refresher trainings

Other duties as assigned.

• Knowledge of GxP and Quality Systems principles with respect to US, EU, and other relevant regulatory guidance
• Proven ability to design and develop engaging, detail‑oriented digital training content that simplifies complex concepts; skilled in creating visually appealing materials with strong storytelling techniques and a keen eye for design
• Ability to translate complex technical and scientific concepts into clear, engaging digital training content for diverse audiences, including technical experts and non‑technical users
• Superior organizational skills with the ability to manage competing priorities and meet deadlines
• Demonstrated ability to train GxP personnel one‑on‑one and in groups
• Works independently with minimal supervision
• Excellent team player with strong written and verbal communication skills
• Ability to work cross‑functionally while providing excellent customer service
• Proficiency in instructional design principles for adult learning
• Champions continuous process improvement
• Proficient with MS Office Suite including Word, Excel, and Power Point

• Experience in the administration of electronic learning management systems
• Experience in training program administration in the life sciences industry or another highly regulated industry

Bachelor’s Degree

• Minimum 2+ years proven experience in instructional design and scripting for videotaping, audio, animated explainers, virtual reality, and similar formats
• Minimum 2+ years’ experience with digital…