Customer Service Advisor - Sales

Overview

Do you have a passion for working with people? Are you based in the Denmead area?
Jewson
, a leading building materials distributor in Northern Europe, is looking for a Customer Service Advisor - Sales who is as passionate about great service as we are. At Jewson, part of Stark UK, we believe that our greatest asset is our people! We’re not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do.

We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

We are looking for a Customer Service Advisor - Sales to join the team at our Denmead branch.

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
• Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Work with colleagues to suggest opportunities for improvement
• Work in the Yard on occasions

This is a full-time role working Monday-Friday 7:30-1700
, and every other Saturday from 08:00-12:00
.

• Enthusiasm - Positivity and unyielding passion for the merchant world.
• Decency – Honesty, integrity, and mutual respect
• Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.
• Pride - Dedication in producing top-notch results
• Confidence - Ability to cold call potential customers

• Builders Merchants experience and product knowledge

• Discretionary bonus
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2
  
  Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support
• Generous employee discounts
• Access to discounts with hundreds of your favourite high street and online retailers
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

At Jewson
, we re proud to be part of STARK
Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you.
Apply today!

If your application is successful, our in-house talent team will be in touch to arrange an interview and to answer any initial questions you have.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.