Admissions Coordinator

Overview

Ravenwood Specialty Care
, a 100-bed long-term care skilled nursing community located in Waterloo, IA, is now hiring!

Admissions Coordinator – Skilled Nursing Facility (SNF)

Ravenwood Specialty Care – Waterloo, IA

Care Initiatives is Iowa’s largest non-profit senior care provider, operating over 40 skilled nursing facilities (SNFs), rehabilitation centers, and long-term care communities statewide. We are committed to providing high-quality care, rehabilitation services, and support for seniors and their families at every stage of the healthcare journey.

The Admissions Coordinator is responsible for managing the resident admission process for our skilled nursing facility. This role works closely with hospitals, rehabilitation centers, physicians, case managers, and referral sources to ensure smooth transitions for residents. The position requires strong relationship-building, marketing, and customer service skills, along with a thorough understanding of long-term care regulations and admission procedures.

• Coordinate and oversee the admissions process from initial inquiry to move-in.
• Screen and review healthcare referrals to determine clinical and financial eligibility.
• Communicate with residents, families, hospital discharge planners, and healthcare providers to ensure a smooth transition into care.
• Maintain compliance with state and federal regulations for SNF admissions.
• Ensure all admission documentation is accurate, complete, and in accordance with CMS guidelines.
• Maintain confidentiality of resident information in compliance with HIPAA.

• Implement marketing and census development strategies to increase occupancy.
• Develop and maintain relationships with hospitals, rehabilitation facilities, physicians, social workers, and case managers.
• Attend and represent the facility at healthcare networking events, community outreach programs, and professional associations.
• Deliver presentations to community organizations about skilled nursing, rehabilitation, long-term care, and aging services.
• Monitor competitor activity and provide market insight to facility leadership.

• Nursing license (RN or LPN) highly preferred.
• Experience in skilled nursing, long-term care, admissions, healthcare marketing, or social services is strongly desired.
• Knowledge of Medicare, Medicaid, managed care, and private insurance requirements for admission.
• Excellent communication, customer service, and relationship management skills.
• Ability to work independently while managing multiple priorities.

• Competitive Pay – Highly competitive wages, based on experience.
• Comprehensive Benefits – Affordable medical, dental, vision, retirement savings, PTO, and more (eligibility based on hours worked).
• Referral Bonus Program – Earn extra income for referring qualified candidates.
• Dayforce Wallet – Access your earned pay instantly without waiting for payday.
• Career Growth – Ongoing training, professional development, and advancement opportunities.

Join Iowa’s largest non-profit senior care provider and make a real difference in the lives of residents and their families. Apply now to become an Admissions Coordinator and start a rewarding career in healthcare, long-term care, and senior living.

Committed to attracting and retaining a diverse staff, Care Initiatives will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

Care Initiatives is an Affirmative Action and Equal Opportunity Employer. Care Initiatives complies with applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, marital status, parental status, genetic information, protected veteran status, or any other characteristic protected by law.