Mortgage Loan Processor Detail page

Mortgage Loan Processor

Posted about 3 days ago Apply by January 19, 2026

Hybrid-Remote Cedar Rapids, IA

Hybrid-Remote Des Moines Metro Area

Hybrid-Remote Waterloo & Cedar Falls, IA

Full-Time

The primary responsibilities of the Mortgage Loan Processor include verifying the accuracy of the mortgage loan application and its preparation for submission to underwriting. The Mortgage Loan Processor also orders the appraisal, title, and verifications, and clears post‑underwriting conditions.

• Verify and organize all application documents (income and asset statements, debt‑to‑income ratios, AUS underwriting findings, etc.) in the loan origination system for accuracy, ensuring the package is complete for internal or secondary market review.
• Submit loan files to underwriting in a timely manner. Make phone calls, send emails, or write requests to follow up with members, loan originators, attorneys, underwriters and/or third parties to clear conditions required for loan approval.
• Order and review appraisals, AVMs, flood certifications, credit supplements, homeowner’s insurance and verifications as necessary for loan approval; submit completed appraisal reports to underwriting and/or the Uniform Collateral Data Portal.
• Create and mail approval letters to members regarding loan approval and outstanding items needed prior to loan closing.
• Order title and clear preliminary title report of any item(s) that will prevent attaining the appropriate lien positions. Work with the closing agent to gather necessary documentation. Obtain subordination agreements, releases, lien affidavits, child‑support payments, etc. to clear title.
• Work with members, realtors and closing agents to set up closing date and time and prepare loan for closing by gathering additional data such as property taxes, payoffs, and additional forms as necessary.
• Order undisclosed liability reports to ensure debts are still accurate on loan applications.
• Represent the Credit Union in contact and status inquiries with realtors, attorneys, vendors and members. Work with all parties to resolve settlement issues prior to closing.
• Maintain accurate follow‑up on all closed mortgage loans, including pre‑closing and post‑closing conditions that involve compliance with secondary‑market follow‑up documentation and funding.
• Maintain pipeline management with loan originators, including assistance with monitoring rate, funding, and delivery expiration dates, mailing denial letters, withdrawing incomplete applications and complying with HMDA regulations.
• Reconcile closed‑loan reports at month‑end with actual closed loans for management reporting.
• Ability, availability, and willingness to work flexible hours to accommodate loan volume during periods of peak demand.
• Review loan files for completeness upon receipt and update data in the loan origination system as needed.
• Communicate with members in the point‑of‑sale system about their loan progress and items needed for approval on their application.
• Ability, availability, and willingness to work additional hours to accommodate loan volume during periods of peak demand.

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self‑motivated; ability to work without close supervision.
• Problem‑solving and analysis.

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.

This job operates in a professional office environment and routinely uses standard office equipment.

Limited travel expected.

• High School Diploma.
• 2 years of work experience in a financial institution or related field.
• Proficiency in Microsoft Outlook, Word, and Excel.

• Lending or first mortgage processing experience.
• Knowledge of loan procedures, related legal and regulatory requirements.

Veridian Credit Union is a PCI compliant financial institution to ensure the security of member…