Front Desk Office Assistant - Childcare Center

Front Office Receptionist

It Takes a Village Childcare is looking for a full‑time front office receptionist. The role supports daily operations, client interactions, and administrative tasks in a 24‑hour childcare environment.

• Provide superior customer service; answer phones; greet parents, children, and other visitors.
• Perform general office duties: sort and distribute mail; fax; file; prepare reports, letters, and other documentation.
• Assist with child‑care scheduling and attendance records.
• Maintain accurate records of child‑care paperwork and compliance documentation; enter information into Pro Care childcare software system.
• Accurately prepare billing statements; record payments and other transactions.
• Assist with inventory control and order office supplies.
• Demonstrate an understanding of state daycare licensure requirements.
• Assist with daily child‑care and child development and learning as needed.
• Work pleasantly and professionally with teachers; show empathy and understanding for young children and their parents.
• Assist with daily housekeeping duties, toy maintenance, and room preparation.

• 2 years of previous office/front desk experience required.
• Good computer skills, including Microsoft Office.
• Excellent written and verbal communication skills.
• Knowledge of Pro Care or other childcare management systems preferred.
• Basic understanding of state daycare licensure preferred.
• Previous childcare experience preferred.
• Applicants must pass pre‑employment screenings: criminal background check, abuse registry check, drug test, physical exam, and TB test.

Full‑time, 8 a.m.–5 p.m., Monday–Friday with occasional evenings and weekends.

• Life Insurance
• Medical Insurance
• Dental Insurance
• Paid Holidays
• Shift Differentials
• 401(k)
• Wellness Center
• Continued Training

$11.00–$14.00 per hour.