Bilingual Branch Wholesale Product Specialist; Spanish

Job Description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Wholesale Product Specialists are expected to promptly resolve any customer concerns, ensure maximum client satisfaction, and stay up-to-date with product features. They maintain the high quality and visual standards of the products and store while achieving excellent customer service and meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. The company conducts a criminal background check to protect the safety of customers, staff, and the public.

Individual will work at Store #705402, 99 Boston Post Road, Waterford, CT 06385.

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in‑stock and presentable condition of assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

• Have at least a High School diploma or GED.
• Have at least one (1) year experience working in a delivery, retail, or customer service position.
• Have previous work experience selling paint and paint‑related products.
• Have previous work experience operating tinting and mixing equipment.

At Sherwin‑Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results.

Sherwin‑Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. We invest and support you in:

• Life … with rewards, benefits and the flexibility to enhance your health and well‑being.
• Career … with opportunities to learn, develop new skills and grow your contribution.
• Connection … with an inclusive team and commitment to our own and broader communities.

It's all here for you... let’s create your possible.

Step 1 – Online Application. Find the role that interests you on our Careers page:

Step 2 – Digital Interview. Qualified candidates will be invited to complete a digital video interview via Hire Vue. The interview will consist of a few behavioral‑based questions. You can record and complete it anytime, anywhere, within 7 days of receiving an invitation.

Step 3 – In‑Store Interview. Your video interview is reviewed by a member of our Recruitment team and top candidates are invited to…