Cashier - Brass Mill Ctr

As a Cashier you are accountable for the customer service and sales experience, including maintaining checkout standards, assisting with general operations such as omnichannel, recovery and inventory, and upholding performance standards relative to shrink/safety and meeting role‑specific performance metrics.

• Customer Service & Sales – Greets and assists customers while providing excellent service, demonstrating WORTH behaviors consistently, and actively engaging customers to resolve problems and assist with credit, rewards and gift card programs. Promotes Find More and other programs to drive sales and enhance service.
• Checkout Standards – Completes checkout processes including returns and re‑ticketing, ensures signing and merchandising standards at all checkouts, stocks and merchandises impulse fixtures and replenishment, and proactively requests assistance when needed. Utilizes the Point of Sale on Mobile Warrior devices to support line management.
• General Operations – Assists with omnichannel efforts, recovery, put backs, fitting‑room maintenance, and participates in annual inventory processes.
• Performance Standards – Supports company shrink and safety initiatives and meets established performance standards for the role consistently, including the iCAP program, product and service sales, customer service, profit, productivity, and attendance.

• Solves problems and makes smart decisions that drive sales, profit, or customer service; executes work efficiently and inspires strong performance in self and others.
• Provides great customer service, cooperates, builds positive inclusive relationships, and takes accountability for actions and outcomes.
• Proactively finds ways to improve the customer experience and takes action with energy and urgency.
• Adapts quickly to changing situations with energy and a positive attitude while holding high standards for results.
• Demonstrates ownership, confidence, and courage to do what is right.

Eligible employees receive a competitive benefits package that includes medical, dental, and vision coverage; term life insurance; paid vacation/holidays*; and a 401(k) plan with company match. All associates are eligible for a discount on JCPenney merchandise. For paid vacations and eligibility requirements for other benefits, please visit

JCPenney is a shopping destination for diverse, working American families, offering a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services such as salon, portrait, and optical. The company serves customers through its online platform and over 650 stores in the U.S. and Puerto Rico. JCPenney celebrates 120 years of legacy through continued customer and community engagement.

USD $16.50/Hr – USD $20.63/Hr.

Entry level

Part‑time

Other

Retail