T-Mobile Authorized Retailer Sales Associate

T-Mobile Authorized Retailer Sales Associate – GP Mobile

Join Luna Wireless, one of the largest Authorized T‑Mobile Retailers in the US, as a Retail Sales Representative (RSR). In this role, you will be a brand ambassador who builds excitement around our products and services, educating customers and recommending solutions that fit their needs.

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Retail Sales Representatives work as part of a Retail Team of Experts to bring the T‑Mobile brand to life. They are passionate about the connected world and thrive in a fast‑paced environment where technology innovations, customer needs, and the Retail experience continuously evolve.

• Builds proficiency related to serving and selling to customers, providing a world‑class customer experience and building loyalty by: helping customers pick up right where they left off in their shopping journey, exploring individual needs and providing hands‑on demonstrations of the latest technology in‑store, side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, approaching service and sales needs with composure, integrity, and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding, actively demonstrating coverage, explaining unlimited benefits, completing training on the T‑Mobile in‑store experience, and consistently seeking out information between customers.
• Establishes relationships with and partners with T‑Mobile employees across channels, collectively owning the customer experience, resolving issues, identifying and handing off small business leads, and supporting team initiatives.

• Passionate customer advocate with a desire to be yourself when connecting and having fun.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas.
• Effective at balancing customer needs and performance goals.
• 6 months of customer service and/or sales experience, Retail environment preferred.

• Competitive base pay plus commission (starting at $15/hour).
• Benefits for part‑time and full‑time associates.
• Medical, dental, and vision benefits.
• 401(k) Plan.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates encouraged to apply.

We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. We are an equal‑opportunity employer and welcome everyone to our team.