Sr. Field Systems Engineer - Req

** This role is a travel/remote role. Sr. Field Systems Engineers will typically be on client sites 50-75% of the time and remote for the remainder. Most client visits do not require overnight travel, however, the candidate must be comfortable with overnight travel when necessary.**

** This role is open to candidates currently residing in CT or MA**

COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's Fin Tech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut and a National Great Place to Work, COCC recognizes employees as the core of our success!

COCC offers a progressive training program to support employees in personal and professional development.

We are looking to hire a customer facing Sr. Field Systems Engineer with Active Directory and VMware Deployment/Migration experience to provide implementation services for customer networks for COCC’s Professional IT Services.

COCC offers a unique and collaborative experience as you grow your career with us and all of the benefits you’d expect from an award-winning employer plus:

• A hybrid schedule allowing you the flexibility to balance your work/life needs
• A customized training plan to successfully onboard you through your first year
• A robust employee training and development program aligned with career pathing objectives
• Generous PTO offering as well as competitive pay and benefits
• On-site fitness center / off-site fitness/wellness reimbursement
• Tuition Reimbursement
• One-on-one career coaching
• Financial planning assistance with certified professionals
• Fun employee events such as company outings, trivia, sports leagues wellness events

In this role, you will work with clients as they migrate to COCC Hosted Platforms and provide implementation and migration services. The candidate will be involved in the discovery, planning, and execution of these migrations within a larger scale migration project and must be able to hit target deadlines. The candidate must have a good understanding of Windows Desktops and Servers.

You will also provide general IT consulting services and monthly health checks for assigned clients.

This role encompasses VMware VSphere, Exchange/O365 Deployment, Windows System Administration, Network Engineering, and end user support in a Professional Services context. You will be responsible for implementing, automating, troubleshooting and supporting issues related to Windows Server, VMware Horizon View, Windows Active Directory, Group Policy, TCP/IP, DHCP / DNS and other technologies. You will provide End User Computing (EUC) support, including networking and application installations and support for our customers.

While this role is remote, it requires 75% travel mostly in the New England area. Connecticut based candidates are preferred for this role.

• Support of banks PCs, servers and networks – Virtual and Physical
• Network consulting and support at client sites.
• Installation and support client virtual systems, and COCC core applications
• Installation and support standard PC based applications as well as industry specific applications.
• Installation/Upgrading/Troubleshooting Servers, workstations, printers, applications, switches and all related peripherals
• Performing preventative maintenance and help manage security for servers, workstations, printers, applications, switches/hubs and all related peripherals
• Planning and documenting upgrades and security of servers, workstations, printers, applications, switches/hubs and all related peripherals
• Diagraming and documenting existing servers, workstations, printers, applications, switches/hubs and all related peripherals
• Miscellaneous work and other projects as needed

• Strong customer service and professional client facing skills.
• A minimum of 4+ years of experience in deploying Windows Servers.
• Ability to design and deploy an Active Directory Domain from scratch
• Ability to…