Service Advisor
Job in
Waterbury, New Haven County, Connecticut, 06720, USA
Listed on 2026-01-01
Listing for:
Blasius Chevrolet Cadillac
Full Time
position Listed on 2026-01-01
Job specializations:
-
Automotive
Job Description & How to Apply Below
Service Advisor – Blasius Chevrolet Cadillac
Join our fast‑paced Service Department at Blasius Chevrolet Cadillac where we strive to make every customer a lifetime customer. As a Service Advisor, you will be the first point of contact, ensuring complete customer satisfaction and an exceptional service experience.
Responsibilities- Maintain the flow of the Service Lanes throughout the day, ensuring prompt and courteous service while creating a memorable customer experience.
- Own the customer's service experience by applying consistent service processes and delivering on the dealership’s promise.
- Provide automotive and product knowledge, support concierge activities, and guide customers via phone, email, text, or in person.
- Present vehicle diagnostics, service repairs, maintenance services, and recommended follow‑ups to promote safe, worry‑free driving.
- Distribute work efficiently among technicians.
- Professional, well‑groomed appearance with a customer‑centric attitude.
- Minimum 4 years of experience in a customer service, retail sales, hospitality, or automotive industry.
- Strong communication and relationship‑building skills.
- Time‑management ability to meet or exceed completion targets.
- Team focus with a drive to inspire consistency in service quality.
- Clean driving record.
- Willingness to undergo pre‑employment background checks and drug screening.
- Medical and Dental benefits
- 401(k) plan
- Paid time off and vacation
- Growth and paid training opportunities
- Employee vehicle purchase and lease plans
- Health and wellness resources
- Lunch provided on Saturdays
- Discounts on parts and service repairs
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