Service Advisor

Service Advisor – Blasius Chevrolet Cadillac

Join our fast‑paced Service Department at Blasius Chevrolet Cadillac where we strive to make every customer a lifetime customer. As a Service Advisor, you will be the first point of contact, ensuring complete customer satisfaction and an exceptional service experience.

• Maintain the flow of the Service Lanes throughout the day, ensuring prompt and courteous service while creating a memorable customer experience.
• Own the customer's service experience by applying consistent service processes and delivering on the dealership’s promise.
• Provide automotive and product knowledge, support concierge activities, and guide customers via phone, email, text, or in person.
• Present vehicle diagnostics, service repairs, maintenance services, and recommended follow‑ups to promote safe, worry‑free driving.
• Distribute work efficiently among technicians.

• Professional, well‑groomed appearance with a customer‑centric attitude.
• Minimum 4 years of experience in a customer service, retail sales, hospitality, or automotive industry.
• Strong communication and relationship‑building skills.
• Time‑management ability to meet or exceed completion targets.
• Team focus with a drive to inspire consistency in service quality.
• Clean driving record.
• Willingness to undergo pre‑employment background checks and drug screening.

• Medical and Dental benefits
• 401(k) plan
• Paid time off and vacation
• Growth and paid training opportunities
• Employee vehicle purchase and lease plans
• Health and wellness resources
• Lunch provided on Saturdays
• Discounts on parts and service repairs