Office Assistant - CL

Introduction

The State of Connecticut, Board of Pardons and Paroles (BOPP) has an opportunity for current state employees as an Office Assistant in Waterbury, CT.

As an Office Assistant, you will: run background checks for orientation and learn the docket process for the Hearing Division and Pardons Unit; coordinate the commutation application process and Pardons Unit phone calls regarding application processes and statuses; answer Hearings Division phone calls regarding the parole hearing process and case statuses; and answer Interstate Unit phone calls regarding the interstate compact process.

Additionally, you will work with evidence distribution for the Revocation Unit and answer calls regarding the revocation process.

This hybrid position is full time on first shift, Monday through Friday from 8:00 AM until 4:30 PM.

The State of Connecticut, Board of Pardons and Paroles is an autonomous state agency with administrative support provided by the Department of Correction. The Board possesses discretionary authority to grant pardons for criminal convictions and to grant parole to eligible and appropriate offenders. Once parole is granted, the supervised individual will be released back into the community, under supervision as a means of supporting their successful reintegration back into society as a law‑abiding citizen.

• Run background checks for orientation and learn the docket process for the Hearing Division and Pardons Unit.
• Coordinate the commutation application process and Pardons Unit phone calls regarding application processes and statuses.
• Answer Hearings Division phone calls regarding the parole hearing process and case statuses.
• Answer Interstate Unit phone calls regarding the interstate compact process.
• Work with evidence distribution for the Revocation Unit and answer calls regarding the revocation process.

• Type a variety of materials in relation to other duties or as assigned; enter and retrieve data on computers, tablets, and other electronic equipment.
• Set up and maintain office procedures, filing and indexing systems and forms for own use.
• Compose routine correspondence.
• Compile and generate recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data.
• Provide general information and referral services in response to citizen complaints or questions regarding an agency's services or authority.
• Respond to inquiries from other work units or departments/agencies; apply agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance; may lead lower level employees in carrying out assigned clerical functions.
• Maintain calendars of due dates and initiate recurring work or special clerical projects accordingly.
• Process a variety of documents in determining routine case status; exercise discretion in choosing appropriate follow‑through procedures within defined guidelines.
• Process purchase requisitions/purchase orders for subsequent action; prepare payment lists and billing invoices; receive shipments of materials and match/verify shipment or billing invoices against original purchase orders; maintain files, journals or account ledgers by posting credits, expenditures, interest, etc.; figure payments, costs, discounts and adjustments using prescribed methods and formulas; receive monies in various forms such as cash, checks and money orders and prepare for deposit;
  
  maintain inventory and order supplies; use a variety of electronic equipment to perform job functions.
• Perform related duties as required.

• Knowledge of office systems and procedures including proper telephone usage and filing.
• Interpersonal, oral and written communication skills; performing arithmetical computations.
• Ability to perform a full range of clerical tasks; operate office equipment which includes computers, tablets, and other electronic equipment; operate office suite software; schedule and prioritize workflow; read and interpret complex instructions.

Two (2) years of general clerical…