Office Manager

Benefits

• 401(k)
• Health insurance

We are a growing student transportation company seeking an experienced, highly dependable Office Manager to oversee daily administrative and operational functions. This role serves as the central hub for communication, coordination, and compliance, ensuring that daily transportation operations run smoothly and professionally.

The ideal candidate is calm under pressure, highly organized, and confident managing time-sensitive issues in a fast-paced environment. This position requires excellent judgment, strong communication skills, and a proactive mindset. If you thrive in a role where others rely on you to keep things running efficiently, we encourage you to apply.

• Serve as the primary point of contact for office operations, ensuring smooth daily workflows
• Manage incoming and outgoing communications with drivers, parents/guardians, school administrators, and internal leadership
• Oversee daily transportation operations, including route coverage, substitutions, and schedule adjustments
• Prepare daily transition notes and next-day operational plans

• Communicate clearly, calmly, and professionally with parents, drivers, and school partners
• Respond to inquiries, concerns, and service issues in a timely manner
• Maintain a consistently courteous and service-oriented demeanor, even in high-pressure situations

• Maintain accurate and up-to-date compliance documentation, including:
• DOT and regulatory records
• Driver qualification files
• Vehicle documentation and inspection records

Support audits, reporting requirements, and regulatory reviews as needed

• Perform light bookkeeping duties, including invoice tracking, billing support, and basic financial reporting
• Assist with cost analysis and operational expense tracking
• Support the preparation and submission of Requests for Proposals (RFPs)
• Maintain organized digital and physical filing systems

• Prioritize tasks effectively in an environment with frequent interruptions
• Anticipate operational challenges and proactively propose solutions
• Support management with reporting, data tracking, and operational insights

• Proven reliability, punctuality, and strong work ethic
• 3 – 5 years of experience in office management, operations, transportation, or logistics preferred
• Significant customer service experience required
• Strong organizational skills with exceptional attention to detail
• Ability to remain calm, focused, and solution-oriented under time-sensitive conditions
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office, particularly Excel
• Familiarity with Google Workspace preferred
• Spanish-speaking ability is a plus

• Leadership-level responsibility without regular weekend hours
• Stable, long-term opportunity with room to grow
• Direct impact on daily operations and service quality
• Supportive team environment in a mission-driven organization

Please submit your resume along with a brief note explaining your interest in the role and relevant experience.