Director of Operations

Career Opportunities with Mat-Su Health Foundation

A great place to work.

Current job opportunities are posted here as they become available.

Mat-Su Health Foundation (MSHF) is the official business name of Valley Hospital Association, Inc., which shares ownership in Mat-Su Regional Medical Center. In this capacity, the foundation actively participates in the governance of Mat-Su’s community hospital and protects the community’s interest in this important health care asset through board oversight. The MSHF also invests its assets into charitable works that improve the health and wellness of Alaskans living in the Matanuska-Susitna Borough (Mat-Su).

This role operates under the strategic direction of the CAO and is accountable for executing operational priorities, systems, and improvements within the Foundation’s enterprise operating model. The Director of Operations serves as a key execution partner—bringing structure, discipline, and continuous improvement to operational work—while escalating enterprise-level risks or decisions requiring executive judgment to the CAO.

The Director of Operations is a senior operational leader responsible for executing and sustaining the Foundation’s day-to-day operational functions, including grants management operations, information technology, facilities, and administrative services. Reporting directly to the Chief Administrative Officer (CAO), this role ensures that operational systems, processes, and teams effectively support organizational priorities and performance.

• Serve as an advisor to the CAO on operational strategy, risk management, and continuous improvement.
• Design and implement operational systems and performance metrics to monitor and enhance departmental effectiveness.
• Lead or support organization-wide projects, change management efforts, and internal capacity-building initiatives.
• Foster a culture of collaboration, accountability, and innovation within the operations team.

• Oversee grants administration operations to ensure processes support compliance, reporting timelines, and internal coordination.
• Collaborate with grants and finance staff to optimize tools, workflows, and documentation related to grant tracking and reporting.
• Ensure grants operations are aligned with organizational capacity, budgeting processes, and audit readiness.
• Identify operational gaps in grants workflows and implement improvements in coordination with the CAO.
• Provide operational oversight of IT functions, including systems reliability, vendor coordination, and user support.
• Ensure IT operations align with organizational policies, security requirements, and service expectations.
• Support implementation of technology solutions that improve efficiency and operational effectiveness.

• Oversee facilities operations to ensure safe, functional, and efficient work environments.
• Manage vendor relationships, maintenance schedules, and facilities-related compliance requirements.
• Support space planning and facilities improvements in alignment with organizational needs.

• Manage administrative support functions to ensure effective office operations and internal service delivery.
• Standardize administrative protocols and procedures to promote consistency and efficiency across the organization.
• Ensure coordination of administrative workflows across departments.

Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor’s degree in a related field or an equivalent combination of education and relevant leadership experience.
• Demonstrated experience leading complex operational functions or departments, with responsibility for people, systems, and compliance; experience across multiple functional areas preferred.
• Proven ability to operate effectively in compliance-driven environments and to…