Account Executive

Position Location(s): Field position covering the Seattle, WA territory encompassing South of the King County/Snohomish County line, and all the way down through Olympia

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Position Overview:

Astound Business Solutions is currently searching for an Account Executive for our Seattle, WA territory encompassing South of the King County/Snohomish County line, and all the way down through Olympia. This position is responsible for promoting and selling fiber services to business customers throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. Also responsible for presenting and selling the full line of Astound Business Solutions products including voice, video and data services.

A Day in the Life of the Account Executive:

• Door to door sales of Astound Business services including High Speed Internet, Video, Voice, Hosted Voice and other related products to business accounts in assigned geographical area.
• Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager.
• Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.
• Completes all sales transactions, providing the customer with a scheduled installation which has been stipulated by engineering and construction.
• Completes all paperwork and agreements accurately, legibly and thoroughly.
• Maintains and demonstrates a current knowledge of Astound Business products, programming and promotional offers.
• Provides exceptional customer service at all times.
• Submits sales claims for unpaid completed sales within the allotted time frame.
• Projects a professional business manner and operates with a high degree of integrity.

What You Bring to the Table:

• 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.
• 1 – 2 years of practical, hands-on experience canvassing or cold-calling small and medium sized business customers strongly preferable.
• Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound Broadband Powered by Wave products and the pricing and promotional offers available.
• Ability to work within Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.
• Must be able to work independently, with minimal supervision.
• Excellent detail orientation and follow through skills.
• Strong discretionary skills, as this position will have access to and work with information of a confidential nature.
• Frequent to continuous driving, walking, bending and reaching.
• Occasional exposure to inclement weather.
• Occasional to frequent exposure to uneven surfaces, hills, stairs, heights
• Occasional use of standard office equipment such as computers, phones, copiers, etc.
• Frequent to extensive local travel.
• Ability to lift and carry up to 20 pounds on a frequent basis (sales materials).
• Position requires flexibility to work within non-standard business hours ranging between 8 a.m. and 9 p.m. within all 7 days per week to ensure sales quota is met.

Education and Certifications:

• High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

• Competitive compensation including base salary plus uncapped commissions plan (see below for full comp details)
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (
  ** PTO/Vacation is specific to our West region…