Parts Advisor

Join a Legacy of Excellence at Dwayne Lane’s Auto Family!

Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community, we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.

From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.

We are looking for driven, customer-focused individuals who want to build a rewarding and dynamic career in the automotive industry. Whether you're interested in sales, service, parts, or management, we offer opportunities for growth at every level.

The Parts Advisor is the primary liaison between the parts department and its customers. Parts Advisors are responsible for assisting their customers with parts needs and insuring the customers’ continued satisfaction with the dealership. Monday through Friday schedule. The primary duties and responsibilities of the Parts Advisor include:

• Provide exceptional service to all customers and vendors.
• Process customer orders and recommend additional related parts.
• Gain superior product knowledge and understanding of vehicle components to effectively help customers.
• Assist with daily inventory, receiving, stocking and shipping.
• Assist in maintaining perpetual inventories. Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
• Maintain records of time, expenses and materials.

At a minimum, the Parts Advisor should have the following qualifications:

• Must have parts counter experience.
• Understand basic automotive components and systems.
• A team player who is focused on providing exemplary customer service.
• Ability to multi-task in a fast paced environment.
• Working knowledge of computers.
• Strong organizational skills and detail oriented.
• Communication skills in person, writing and over the telephone.

As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

• Pre-employment drug screening
• Criminal background check
• Motor vehicle record (MVR) review

Employment is contingent upon the satisfactory completion of these screenings.