Temporary University Program Specialist

The Division of Student Affairs fosters student growth and development. The Division aids, directs and informs students about services and programs that will expand students’ educational experiences and prepare them for diverse lives in local and global communities. The Division of Student Affairs is responsible for many of the outside classroom/off campus aspects of student life at ECSU, including student engagement and leadership, career services, student disability services, residential life, student activities, community standards, special programs and services, student health and wellness, and counseling services.

The objective of the Educational Opportunity Center at Elizabeth City State University is to increase the number of low-income, first‑generation adults who enroll in postsecondary institutions within seven counties in Northeastern North Carolina. These seven counties include Beaufort, Chowan, Hyde, Pasquotank, Perquimans, Tyrell, and Washington.

The Temporary University Program Specialist of EOC provides direct support to the EOC program administering and carrying out a variety of services related to achieving the goals and objectives of EOC Services, funded by the U.S. Department of Education. Some evening and weekend hours may be required. The Program Coordinator reports directly to the Director of EOC. Some evening and weekend hours may be required.

Professional Knowledge

Knowledge of program policies, procedures, technology, best practices and their theoretical bases. Ability to interpret and apply a variety of interrelated policies, procedures, and programs for clients and to address clients’ non‑routine issues. Knowledge of new theories, trends, laws or precedents demonstrated by recommending and implementing improvements or necessary changes to policies, procedures and/or program(s).

Ability to administer and/or manage a program with established guidelines and standards in its entirety or to administer several components of a multi‑faceted program. Ability to ensure program/project accountability. Ability to define scope, goals, tasks, deliverables, timelines, tools, and resources. Ability to assess the needs of the work unit or project. Ability to determine any gaps, and recommend changes in procedures, workflow and work assignments to improve efficiency and effectiveness in performance of individuals and the work unit as a whole.

Ability to develop and monitor program/project databases, schedules and reports. Ability to ensure accuracy of data and compliance with program standards. Ability to perform professional program administrative duties, including technical decisions. Ability to collaborate in the development and completion of grants and contracts. Ability to administer pre‑ and post‑award agreements. Ability to prepare related reports as required.

Ability to advise and collaborate with clients, program participants, and others to resolve difficult issues in assigned program area(s). Ability to identify trends. Ability to recognize the impact of policies, procedures, and laws. Ability to apply knowledge and understanding of program culture, issues, and work relationships to address situations. Ability to share knowledge and critical thinking process. Ability to promote the use of best practices to achieve mutually agreeable outcomes in the resolution of issues.

Ability to determine and document a course of action to address complex, ambiguous or unique operational and/or programmatic issues in assigned area(s).

Ability to analyze business operations and/or financial statements for overall program administration. Ability to develop initiatives to meet program/project needs and objectives. Ability to assess and resolve unprecedented problems that require research and review of policy and procedures for the program or assigned components. Ability to resolve problems or compliance issues, based on delegated authority.

Ability to maintain and enhance professional relationships to increase credibility…