Housekeeping Manager - Paradise Inn

Housekeeping Manager - Paradise Inn

Guest Services, Inc.

$25.75 USD hourly

• Manage and coordinate housekeeping functions for the unit. Analyze and plan programs and schedules to ensure adequate manning, supplies, and equipment for routine and scheduled duties.
• Ensure complete guest satisfaction at all times. Handle guests' complaints and resolve them according to customer service standards.
• Manage recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the housekeeping staff under the direction of the General Manager.
• Assist with determining fiscal requirements and preparing departmental budgets; monitor, verify, and reconcile expenditure of budgeted funds.
• Evaluate and make recommendations concerning cleaning products and equipment; order and maintain sufficient inventory of supplies and equipment.
• Maintain a safe facility environment, including standards for maintenance and upkeep of unit equipment, sanitation, dress code, cash control, and employee safety and hygiene. Notify the General Manager of all unusual events or safety and quality control issues and ensure compliance with OSHA requirements.
• Maintain awareness of safety issues and report them immediately to management.

• High School Diploma or GED preferred;
  Bachelor’s or Business degree preferred.
• At least 2 years of related management experience.
• Demonstrated talent for interacting with a wide variety of people. Bilingual (English/Spanish) speaking skills preferred.
• Ability to effectively organize and coordinate multiple priorities; to work well as a team leader; to problem‑solve.
• Strong customer service abilities; actively seeks ways to assist customers and coworkers.

• Move around on foot to accomplish tasks, frequently moving from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently in a constantly changing environment.
• Lift, carry, and push up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
• Withstand temperature extremes in indoor and outdoor environments.
• Read and write work-related documents in English.
• Speak clearly and be understood by customers and coworkers in English.
• Communicate verbally with other employees in a fast‑paced environment.
• Physical presence in the unit to perform duties is essential.
• Stand for the entire work day.

• Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
• Laundry machinery.

Mid‑Senior level

Full‑time

Management and Manufacturing

Hospitality