Maintenance Supervisor - Maple Crossing

21900 SE Wax Rd, Maple Valley, Washington 98038

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping Avanath provide superior customer service to our residents. This includes quality move‑in, timely service, superb curb appeal, and personal attention to our residents and their homes. The Maintenance Supervisor works alongside the Community Manager partnering to oversee the activities of assigned staff and vendors to ensure the maintenance of the property.

• An Aptitude for Connecting – Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Success and purpose are driven by the relationships you build within your communities, including vendor partners, regulatory and social services partnerships.
• An Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. Include seeking resources throughout the organization via support services and senior leadership.
• Positive and Professional Approach – Consistently demonstrate active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff feel seen, heard and valued.

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience required.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work required.
• HVAC and CPO certifications highly desired.
• Valid driver’s license.
• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.
• Must be available for on‑call and weekend work.

• Demonstrate customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and completing work orders efficiently.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency, follow‑up, and follow‑through in dealing with residents on all matters.
• Enforce policies delegated by the Community Manager.
• Assist and complete work orders from resident requests and routine upkeep, diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.

• Coordinate, schedule and respond to resident/management requests and work orders.
• Ensure all repairs and replacements necessary for community common areas and units.
• Support cost‑cutting and expense control programs by fixing rather than replacing parts when possible.
• Inspect grounds, building and other community features daily to identify, minimize and correct hazardous conditions or liability concerns.
• Manage and order maintenance supplies inventory while adhering to budget guidelines.
• Maintain preventative maintenance program to extend life of the community and minimize future repairs.
• Maintain well‑organized and stocked maintenance shop while adhering to safety standards and OSHA guidelines.
• Manage unit inspections, key control of the community and maintain accurate records of service requests, EPA/OSHA standards, preventative maintenance and work‑in‑progress.
• Participate in the on‑call emergency crew and plan resource utilization.
• Provide direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Challenge team…