Account Manager, Commercial

Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

Are you ready to join an amazing team that has won too many Employer of Choice awards to list? Let's work together!

The Partners Group currently has an outstanding opportunity for an experienced commercial insurance professional to join our Commercial Lines team in Renton, WA as an Account Manager.

As an Account Manager with our Commercial Lines division, you'll play an key role in supporting our clients and Producers by managing day-to-day service needs, ensuring accuracy in coverage, and delivering an exceptional client experience. You'll handle a mix of technical and relationship-focused responsibilities, combining your insurance knowledge, attention to detail, and communication skills to build trust and long-term partnerships with our clients.

• Serve as the main contact for assigned Commercial Lines clients, handling daily service requests and resolving issues promptly
• Manage account servicing, including renewals, endorsements, certificates, and policy documentation, with accuracy and attention to detail
• Coordinate renewal and re-marketing efforts; preparing submissions, reviewing quotes, comparing coverage, and supporting Producers with proposals and presentations
• Analyze client needs, exposures, and coverage forms to identify gaps and recommend appropriate solutions
• Collaborate with Producers and internal teams to market and place new and renewal business while maintaining thorough documentation in AMS
  360
• Participate in client meetings and team discussions to support strong relationships and client retention

Location:

Renton, WA (Portland, OR also considered); in-office and hybrid work opportunities

Hours:

40 hours/week, Mon-Fri

Salary Range: $75,000 - $105,000 annually, DOE

Physical Requirements:

Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

Travel:
Minimal, as business needs require

• Active Property & Casualty License (required)
• 3-7+ years of experience in commercial insurance account management, client service, or related roles; preferably in an agency setting
• Bachelor's degree preferred; high school diploma (or equivalent) required
• Strong understanding of commercial insurance coverage lines, policies, and service workflows
• Proficiency in Microsoft Office Suite, and experience using AMS
  360 or similar agency management systems
• Ability to navigate complex carrier websites to enter data, locate policy information and generate documents
• Exceptional communication skills, written and verbal
• Proven ability to stay organized and manage multiple priorities with accuracy and professionalism

• Professional insurance designations such as CIC, CPCU, or ARM
• Experience supporting multiple Producers or managing a diverse client portfolio
• Experience with multiple insurance carriers
• A proactive mindset with a passion for helping others and collaborating as part of a close-knit team
• Positive, professional, and approachable demeanor - you enjoy your work and help foster a supportive team environment
• Comfort adapting to evolving client needs and maintaining composure under pressure

At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest where collaboration, integrity, and a client-first mindset guide everything that we do. We foster a supportive, professional environment that values expertise, teamwork, and long-term growth - and we invest in our people so they can do their best work. This includes:

• A comprehensive benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, a Retirement plan, and employee ownership opportunities
• Ongoing support & development, including Continuing Education and encouragement toward professional designations
• Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an All-company holiday volunteer day

TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more…