Systems Analyst II; Hydro Control Center Ariel, Washington

Systems Analyst II (Hydro Control Center)

Pacifi Corp is seeking customer‑centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.

Responsible for maintaining systems and their associated operating systems for computer applications. Conduct analysis, create system specifications, develop, test, and implement operating systems. Utilize existing or new technology in the automation of processes. Evaluate software packages and provide recommendations to management. Support Supervisory Control And Data Acquisition systems (SCADA) and Distributed Control Systems (DCS) at electrical generation facilities. Provide technical assistance/consulting to enable the company to meet security goals and requirements.

• Provide operational support of the Mainframe, Windows, or UNIX systems computing environment. Responsibilities include OS and application software installations and upgrades, backup and recovery administration, adding/deleting users and peripheral equipment, troubleshooting system and application issues. (50-75%)
• Provide technical guidance for directing and monitoring information systems operations. Implement machine modifications to increase capacity of the system. Compile records and reports concerning production, machine malfunctioning and maintenance. May advise on workflow plans, methods, and procedures analysis. Analyze the results of monitoring the operating system(s) and recommend changes to improve processing and utilization. (10-20%)
• Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction. Interface with the user community to understand their security needs and implement procedures to accommodate them. Conduct accurate evaluation of the level of security required. (5-10%)
• Monitor and respond to complex technical control facility hardware and software problems using a variety of hardware and software testing tools and techniques. Provides primary interface with vendor support service groups or provides internal analysis and support to ensure proper escalation during outages or periods of degraded system performance. (5-10%)
• Provide documentation for the support of information technology processes and procedures. (5-10%)
• Assist in the research and implementation of system administration software and hardware. (5-10%)
• Develop programs to support application and system operations. (5-10%)
• Provide technical input to assist in development of project planning. (2-5%)
• Stay abreast of current security trends, and identify new technology that could provide value to the organization. Research/evaluate, acquire/develop, and deploy new Information Security systems, either as standalone systems or as part of larger corporate projects. (5-10%)
• Perform additional responsibilities as requested or assigned. (0-5%)

• Bachelor’s Degree in Information Systems, Computer Science, or related technical field; or equivalent work experience. (Typically 4 years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor’s degree. A minimum of 2 years additional directly related technical experience is required.) Three years related experience in Mainframe, Windows or UNIX operating systems support and analysis.
• A minimum of one to three years of experience working with Industrial Control Systems (ICS) or a manufacturing environment. Effective oral and written communication skills.
• Effective analytical and problem‑solving skills.
• Ability to prioritize and handle multiple tasks and projects concurrently.
• Demonstrated knowledge of information technology terms, equipment, systems, functions, and major vendors.
• Availability as a resource for problem resolution on a rotating 24‑hour basis.

Employees must be able to perform the essential functions of the position with or without an accommodation.

Health care, retirement, paid time off, tuition assistance, paid short‑term and long‑term disability, paid bereavement…