Store Team Leader

Full‑time Store Team Leader – hourly rate $17.50.

The Store Team Leader assists the Store Leader, Assistant Store Leader, management team, and staff to execute store operational goals. The role involves judgments concerning customers, team members, operational issues, business planning, priority setting, and compliance with company policies.

• Provides coaching and training to hourly employees on daily tasks.
• Participates in the hourly associate recruitment process, including pre‑screening and interviewing candidates, as needed.
• Seeks opportunities for professional development for self and other team members.

• Completes day‑to‑day tasks and suggests efficiency improvements.
• Integrates, represents, and communicates Goodwill’s Mission, Vision, and Values to internal and external customers at all times.

• Acts as a steward of resources, including people, time, and money.
• Tracks and measures day‑to‑day sales, production goals, and donations.
• Degree and Credential Requirements – NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute.
• Supervisory Expertise – Oversees the work of others, either directly or indirectly, in a service‑related industry (e.g., retail, hospitality, food, etc.).
• Coaching – Provides timely guidance and effective feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Communication Skills – Articulates thoughts and expresses ideas effectively using oral, written, visual and non‑verbal communication skills, as well as listening skills.
• Customer Focus – Builds and maintains customer satisfaction with products and services offered by the organization.
• Technical Knowledge – Familiarity with computers and relevant software, including basic computer and Internet navigation skills.
• Results‑Oriented – Recognizes what results are important and takes steps to achieve set goals or targets.
• Critical Thinking – Uses judgment and reasoning to identify strengths and weaknesses of alternative solutions.
• Ethical – Adheres to procedures and protocols, including maintaining confidentiality and following Goodwill’s values.
• Industry Expertise – Experienced in a warehouse environment with knowledge of inventory control, equipment maintenance, teamwork, documentation, and data entry.

• Hard to Very Hard Physical Work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching; able to move and lift 10–50 pounds.
• Can manage frequent exposure to moderate noise and temperature variations.

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

• Continuing education and leadership development, including tuition reimbursement
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short‑ and long‑term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pre‑tax health spending account, dependent care spending account, and premiums
• Discount programs – 20% discount off Goodwill retail stores immediately upon hire
• Retirement planning options with generous company match
• Free mental health support services with up to 15 free counseling sessions for you and any family members
• Free nurse health coaching services on site
• Daily pay options available

Referrals increase your chances of interviewing by 2x.

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