Seasonal - Mulligans​/Beverage Cart Supervisor

Overview

As a supervisor at Mulligan's, you'll be responsible for providing leadership and management to Mulligan's and our Beverage Cart team. Mulligan's, our snack & drink bar, is located on Prospector Golf Course. Working closely with the Restaurant, Bars, & Events (RBE) leadership team, you'll assist in training and providing team oversight. With a passion for guest service, you'll lead the team in the creation of memorable dining experiences for our guests.

Salary: $19.00/hour

This is a Seasonal position with targeted start and end dates:

• Season Start:
  April 1
• Season End:
  October 31

Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May – October.

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There's no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Enjoy free golf, discounts on resort retail and food & beverage, and more!
• Travel Is Good For The Soul:
  Experience destinations around the country with team member hotel discounts
• Growth:
  Opportunities for internal career growth and expansion
• Celebrate:
  Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part Of The Magic:
  Trust us, seeing a first-time guest take in our Cascade views never gets old
• Some benefits may vary based on job status

• Work in conjunction with RBE leadership to insure outstanding customer service and profitability within the Mulligan's operations on a daily basis
• Comply with all Liquor and Labor regulations
• Responsible for reinforcement of department and company standards through training including all Suncadia policies, procedures and safety regulations
• Responsible for understanding POS system, updating changes and training staff in its use
• Responsible for the proper use of supplies, materials, and equipment
• Develop an atmosphere of professional friendliness and act as a representative of Suncadia to the public
• Maintains a commitment to customer service and guest satisfaction
• Assists in the development and execution of new promotions, events, etc.
• Monitors Revinate scores, shares with team and ensures service standards are met
• Provides prompt follow-up to all guest concerns
• Maintains a safe and pleasant work environment
• Resolves guest issues promptly and with great care and effectiveness
• Interacts with resort staff in a professional manner, assisting other departments with necessary information
• Communicates all pertinent information to the Mulligan's team
• Ensures proper handling, cleaning and sanitation of equipment
• Remains alert, courteous and helpful to the guests and team members at all time
• Performs other duties as assigned

• Must be 21 years of age or older
• Must obtain a Class 12 Mixologist permit within 90 days of beginning employment
• Current Food Handler's permit or ability to obtain one within 2 weeks of employment
• Must be able to read, write and speak English
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• At least three years of food and beverage experience preferred
• Computer literate
• Must possess strong leadership, communication, and organizational abilities