Assistant General Manager

Job Reference Number: 36180

Employment Type: Full‑Time, Onsite

Segment: Dining & Events

Brand: Lancer‑Hospitality

State: Washington (US‑WA)

We are looking to add a skilled, motivated assistant general manager to our Lancer Hospitality team in Eatonville, WA. As an assistant general manager, you will manage and lead a team of associates, oversee quality for the account, and assist with running the day‑to‑day food service operation of a medium‑sized Zoo property, assisting in the management of cafe, food stands and catering.

This role offers a flexible schedule, especially in the off season.

• Assisting with managing food service operations in accordance with the approved budget.
• Assisting with all financial reporting and budgeting.
• Managing salaried managers and hourly associates.
• Taking responsibility for all hourly hiring, onboarding, and training with a strong focus on team member growth.
• Establishing and maintaining good rapport with staff, clients, and guests.
• Managing purchasing and inventory controls.

• At least two years’ experience in direct food service operation management.
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, cost controls, and presentation.
• Knowledgeable on HACCP controls and proper storage and use of food.
• Strong financial and business acumen.
• Strong written and verbal communication skills.
• Strong computer skills.

• Bachelor’s degree in Food Services Technology/Management or related field; alternatively, an Associate’s degree with two years of directly related experience.
• Serv Safe certification.

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• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

Lancer Hospitality has over 30 years of experience supporting a diverse clientele in a variety of settings with their food service needs. Our management experience has allowed us to develop strong, long‑lasting, and personal relationships with clients and to build a scope of service that can make a real difference in businesses and communities.

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

This job description can be revised by management as needed.