Document Control Supervisor

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.

To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide‑ranging pharmaceutical products.

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

Transforming Delivery of high quality products

PFIZER, We are one

PGS - Manufacture the Future

You will be a member of Pfizer’s dedicated and highly effective quality assurance team, contributing to the development and commercialization of transformative cancer therapies.

The Document Control Supervisor is a supervising role responsible for owning and managing GMP site Quality business processes supporting the lifecycle of documents as well as managing document control staff day‑to‑day duties. The position must be able to interact with staff at various management levels and make presentations to internal and external customers on specialized and highly technical aspects of the relevant program.

Making decisions within the scope of the document management program; providing customer service and user support at the site by providing guidance and tools; developing metrics and assessing performance against them; authoring and collaborating on GMP controlled procedures within scope of responsibility; participating on cross‑functional or external teams and continuous improvement activities. Working in a fast‑paced environment where learning and personal development are actively encouraged, you will find the role both challenging and rewarding.

• Oversight of day‑to‑day Document Control tasks to ensure customer coverage
• Represent site as LPO for Quality Systems (Document Management Lifecycle)
• Support audits and inspections. (Area SME or other roles)
• Lead the successful completion of cross‑functional projects
• Applying the principles of cGMPs daily basis
• Providing technical expertise, development, and support for direct reports
• Maintaining document control area (access, assets, other responsibilities relevant to area)
• Creating and revising standard operating procedures (SOP’s) and other documents
• Identifying & participating in continuous improvement projects
• Maintain training to compliance and capability needs
• Fully comply with company health and safety procedures and practices
• Other duties as assigned

• Applicant must have a bachelor’s degree in a science field or a relevant field preferred, with at least 2 years of experience; OR a master’s degree with more than 0+ years of experience; OR an associate’s degree with 6 years of experience; OR a high school diploma (or equivalent) and 8 years of relevant experience including in biopharma or relevant industry
• Staff supervision experience that is commensurate with the job level
• Working knowledge of current industry document management practices and standards
• Advanced expertise with Office 365, especially Excel
• Experience with applicable software (e.g., electronic document management system, data analytics, other)
• Demonstrated problem‑solving skills and techniques commensurate with the job level
• Ability to manage staffing routine and non‑routine workload with little‑to‑no oversight
• Excellent verbal and written communication skills, with the ability to share vision, direction, and data with colleagues across all levels.
• Highly organized with attention to detail.
• Troubleshooting / problem solving skills that demonstrate the Pfizer values of courage, excellence, equity and joy.

• GMP operational experience in Quality Operations, Quality manufacturing, or technical services
• Ability to work under pressure and meet tight deadlines
• Ability to influence and negotiate with stakeholders
• Ability to foster a culture of safety and continuous improvement
• Experience using common AI tools,…