Public Area Attendant
Listed on 2026-01-16
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Entertainment & Gaming
Customer Service Rep
Pay: $18.00 per hour
At Great Wolf, the Public Area Attendant is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible for cleaning and maintaining common areas of the resort.
Hiring immediately with full-time, part-time, and flexible scheduling.
Join Our Pack- Grow your career: A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels
- Great Perks:
Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives - Learn While You Earn:
Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training - Prioritize Your Well‑Being:
We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund - Celebrate Your Uniqueness:
Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
- Vacuum, dust, and clean public areas including, but not limited to: floors, carpets, restrooms, waterpark area, elevators, windows, and doors
- Ensure elevator areas are free of debris
- Empty waste receptacles in common areas
- Read and comprehend material safety data sheets for all chemicals and use them according to directions
- Report maintenance issues in public areas
- Operate trash compactor and cardboard baler
- Communicate with guests in a professional and courteous manner
- Deliver items to guestrooms as requested and return them to storage as necessary
- Assist with guestroom cleaning as needed
- Willingness to work a flexible schedule including nights, weekends, and/or holidays as needed
- Successful completion of a criminal background check and drug screen
- Proven ability to work independently with limited supervision
- Prior experience with the handling of cleaning chemicals
- Excellent customer service skills
- Previous housekeeping or general cleaning experience
- Able to lift up to 30 lbs.
- Able to push/pull up to 100 lbs.
- Able to bend, stretch, and twist
- Able to stand and walk for long periods of time
- Able to climb multiple flights of stairs on a daily basis and walk frequently
- Able to work with chemicals according to directions
Pay Rate: $ /hr. An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
ApplicationInstructions
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.
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