Structured Cabling Engineering Manager

About Leviton

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next.

It's about each person bringing skills and passion to a challenging and constantly changing world.

This position is responsible for managing the Application Engineering department. Responsible for developing and managing customer contacts and internal relationships. The manager will regularly participate in interdepartmental teams as a team member and team leader. Participate in Product Development and customer and sales training.

• Train, mentor, and facilitate staff assuring all have an opportunity for personal development and advancement. Plans, assigns, and directs work. Appraises performance, rewards and disciplines employees. Manages department budget.
• Develop and implement key process improvement
• Work cross functionally with BU personnel including design engineers, product managers, QC, and others on issues regarding schedule, quality, and customer challenges
• Works with sales, customers, and trade groups to understand the technical aspects of the products in the marketplace and drive product improvements
• Provide project review, design and the development of testing procedures on new and existing products.
• Full understanding of data center architecture and cabling topologies with design level expertise
• Responds to customer needs, challenges, and issues with possible resolution. Maintains accurate customer complaint reports and reports to the Senior Leadership Team on a regular basis
• Driving product feature improvements and facilitate new product development
• Develop, conduct, and report product performance results to management on validation testing of new and existing products
• Develop instruction sheet content, application notes, and technical bulletins
• Produce communication materials to promote and train customers on technical features of Leviton products
• Develop presentations and provide training for internal sales and spec. engineers and external customers including contractors, consultants and distributors
• Provide customers with layout recommendations based on customer-provided facility drawings
• Review customer requirement / specifications and identify proper solutions to meet the requirements
• Participating in and contributing to Product Development Initiatives (PDI) and Product Profit Loss (PPL)
• Test copper and fiber solutions for specific needs and requirements
• Work with fiber cabling systems and polarity options
• Provide demonstrations to customer base with knowledge of copper and fiber product lines
• Develop tools which aid customers in finding answers to technical queries

• Copper and fiber background, understanding of manufacturing processes and equipment required
• Copper and fiber background with understanding of electrical and light transmission required
• Telecommunication Industry standards knowledge
• Visio and Autocad required
• Prior experience in design, estimation, and installation of networking products preferred
• BICSI RCDD certification preferred
• Data Center certification preferred
• Leadership – Ability to lead, manage, motivate, and mentor team to drive towards success and foster a culture of excellence
• Communication – Excellent verbal and written communication skills to effectively interact with coworkers, along with internal and external customers and key stakeholders
• Attention to Detail – Ensure accuracy in work product, documentation, and processes to maintain high standards
• Customer Service – Provide excellent service to internal and external customers

• Bachelor’s degree in mechanical or electrical engineering or related engineering field required

• Minimum 8 years of technical support, applications, technical sales or engineering experience required
• Minimum of 5…