Safety & Maintenance Ambassador - Driver

Safety & Maintenance Ambassador - Driver

Downtown

DC BID, a nonprofit business improvement district, is seeking a Safety & Maintenance Ambassador – Driver to support daily field operations, vehicle safety, incident reporting, and community engagement across the Downtown

DC area.

The role involves operating BID vehicles safely, conducting vehicle and safety checks, documenting incidents and damages, and serving as a mobile extension of the BID’s safety and maintenance team. The driver will engage respectfully with all members of the public and the unhoused community, prioritizing pedestrian safety and upholding a professional, courteous demeanor. Inclement weather and emergency situations may require you to report to work during inclement weather.

• Drive assigned BID vehicles safely and in accordance with all applicable traffic laws and internal policies.
• Complete daily vehicle safety inspection sheets, including documenting any pre-existing or new damages, fluid levels, tire conditions, lights, and cleanliness.
• Promptly report any vehicle‑related issues, damages, accidents, or maintenance needs to Operations Leadership.
• Ensure all BID vehicles are kept clean, fueled, and stored securely when not in use.
• Assist with loading trash where safe and perform other Operations Department duties as assigned.

• Act as a visible presence throughout Downtown
  
  DC as a mobile extension of the BID’s safety and maintenance team.
• Identify and report hazards in public space, including broken infrastructure, graffiti, sanitation issues, and other maintenance needs.
• Prepare and submit daily reports on observations, public space issues, security concerns, and interactions with the public that warrant documentation.
• Engage respectfully with all members of the public and the unhoused community, prioritizing pedestrian safety and maintaining a courteous, professional demeanor at all times.

• Proactively scan assigned routes for maintenance or safety concerns requiring BID attention using the Operation Application.
• Submit detailed reports (with photos when applicable) through BID systems, ensuring timely follow‑up and tracking.
• Identify and elevate issues requiring immediate attention (e.g., biohazards, vandalism, obstructions, suspicious activity).

• Provide support to other entities including transporting materials, supplies, or equipment as needed.
• Assist with event setup or breakdown by transporting items to/from BID storage or event locations.
• Fill in as needed for Ambassador and maintenance tasks or hospitality services while out in the field.

• Valid Driver’s License (DC, MD, or VA) with a clean driving record (required).
• Minimum of 1 year of professional driving experience is preferred.
• Strong attention to detail and ability to complete logs/reports accurately.
• Comfortable working outdoors in all weather conditions and standing/walking for extended periods.
• Ability to work early mornings, evenings, weekends, and holidays as required.
• Excellent verbal communication and interpersonal skills; bilingual preferred but not required.
• Basic familiarity with Downtown
  
  DC geography, landmarks, and transportation systems.

• Previous work in public space management, facilities/maintenance, transportation, or public safety.
• Experience in reporting or using digital tools to track field activity.
• Familiarity with working alongside homeless populations and handling sensitive interactions respectfully.

• Ability to sit and drive for extended periods.
• Occasionally required to lift and carry up to 50 lbs.
• Manual dexterity to operate cleaning or maintenance tools if needed.
• Visual acuity for identifying issues in the field and safely navigating the vehicle.

This position is full‑time with an hourly pay range between $19.50 and $22.00 depending on experience.

This position will remain open until it is filled; however, interested applicants are encouraged to apply as soon as possible for priority consideration. To apply, please click "Apply Now" where you will be prompted to…