Assistant Program Coordinator

Job Title: Assistant Program Coordinator FSLA Status: Exempt

Position Type: Full-Time Pay Range: $68,000 - $80,000 / Annually

Reports To: Program Manager

Program Type: Singles Program

House of Ruth offers comprehensive services and housing for women and children. Our services range from supportive housing for families and single women in crisis, to a therapeutic, developmental daycare for homeless children, and free counseling services to anyone who has been a victim of domestic violence.

The Assistant Program Coordinator’s primary responsibility is managing the daily operations of the program, developing a therapeutic relationship with the clients, assessing strengths and needs, creating goals, implementing and monitoring the case management plan and provides supportive counseling and facilitated groups.

• In conjunction with the Program Manager, develop, implement, monitor and evaluate the program objectives, structures, services, policies and procedures.
• Oversee the ongoing operations of the program to meet programmatic objectives including overseeing all actions regarding clientele.
• Ensure compliance with all regulations, policies, procedures and codes. Resolve issues regarding the clients receiving the appropriate services/supports.
• Provide on-going briefings to the program manager on all relevant issues and pertinent information on the residents and staff.
• Schedule and coordinate volunteers and groups that provide services to the clients at the program.
• Complete and maintain accurate, thorough documentation reflecting all case management and counseling functions and activities. Communicate essential issues to all relevant contacts in a timely manner.
• Maintain a safe, secure and non-violent environment for all clients.
• Effectively manage all emergencies by following standard procedures.
• Oversee the management of the program and assist with tasks related to the daily operations.
• Provide crisis intervention and make appropriate referrals.
• Ensure transportation for clients to/from various appointments and well as other driving assignments if needed or provide transportation.
• Attend all training sessions.
• Attend regularly scheduled meetings to discuss program operations and case management.
• Coordinate the work of the program with other entities in the agency.
• Participate in the recruiting process of hiring new staff.
• Work with Human Resources to address matters regarding program staff.
• Monitor and maintain data and ensure data is entered accurately and timely in the appropriate system.
• Prepare reports for funders and other entities, as required.
• Weekly supervision with staff.
• Ability to perform tasks independently.
• Conduct monthly meetings with residents in the program.
• Ensure that compliance documentation is submitted timely.
• Other duties as assigned.

• Master’s degree in Social Work or a related field required.
• Minimum of 2 years of experience providing counseling and/or case management services.
• Licensure as a Social Worker or Licensed Professional Counselor preferred.
• 2–4 years of relevant experience, including supervision of staff in a similar role.

• Successfully passing the following pre-employment process is required:

• FBI Fingerprint/Background Check

• Alcohol and drug Test

• Urine Screening

• TB Test

• Police Clearance

• Must be fully vaccinated

• Must have a valid driver’s license.

• Strong working knowledge of MS Office 365.

• High level of interpersonal skills to handle sensitive and confidential situations.

• Excellent written and oral communication skills.

• Demonstrated ability to supervise and manage day to day activities of the program.

• Must be able to work a flexible schedule in a 24/7 operation and be on call as needed, including some weekends.

• Salary commensurate with experience. The benefits package for full-time employees includes:
  • Medical and Dental Insurance
  • Vision Insurance
  • Life/AD&D
  • Retirement Plan
  • Tuition Assistance Program
  • Paid Time Off and Holidays
  • Employee Referral Program

The physical demands described here are representative of those that must be met by an employee to…