Case Manager

About United Stateless (USL)

United Stateless (USL) is a national, stateless-led organization dedicated to advancing the rights, dignity, and wellbeing of stateless people in the U.S. Founded in December 16, 2017 by people directly impacted by statelessness as the only organization in the U.S. fully dedicated to addressing statelessness and among the few stateless-led, impact-driven organizations globally.

USL’s work is grounded in lived expertise and operates across three core program areas:
Stateless Services Legal Clinic
, providing holistic case management and coordinated mental health and psychosocial support;
Advocacy
, advancing policy solutions such as the Stateless Protection Act and defending access to legal identity and due process; and Community Building
, creating spaces for connection, healing, and leadership among stateless people and their families.

USL is a small and growing organization with two full-time staff, several contractors, and a network of ally volunteers. We are fiscally sponsored by the Social Good Fund.

More than 200,000 people in the U.S. are stateless or at-risk of statelessness
, meaning they are not recognized as nationals by any country. Statelessness is often the result of discrimination, state succession, gaps in nationality laws, unregistered births or other human rights violations beyond an individual’s control.

In the U.S., stateless people often live in legal limbo for years or decades. Many lack identity documents, face barriers to work authorization, healthcare, education, and housing, and experience prolonged family separation. Even those authorized to work may struggle to access basic systems such as Social Security, banking, or driver’s licenses. Others face detention, homelessness, and ongoing fear of removal despite having no country to return to.

These systemic barriers take a profound toll on mental health and wellbeing, leading to chronic stress, anxiety, depression, and isolation. Navigating these challenges requires sustained, trauma-informed, and culturally responsive support—making comprehensive case management essential to helping stateless individuals and families survive, stabilize, and build pathways forward.

United Stateless is seeking a full-time Case Manager to provide holistic, trauma-informed support to stateless individuals and families across the U.S. This role is central to ensuring that community members can access critical resources, navigate complex systems, and feel supported during periods of instability, uncertainty, and crisis.

The Case Manager will play a key role in strengthening and shaping the Stateless Services Legal Clinic program
, helping to refine systems, workflows, and best practices as the organization continues to grow.

The Case Manager will report to the Executive Director, working closely with the Director of Stateless Legal Services, Contract Attorney and a network of partners. This position focuses on direct case management, care coordination, and stabilization support with an emphasis on meeting urgent needs while also supporting longer-term planning.

The case manager will work as a part of a multi-disciplinary team supporting individuals with social services referrals and resources as they navigate their legal cases
.

Direct Case Management & Client Support

• Conduct intake and individualized needs assessments for stateless individuals and their families, with attention to legal status, culture, language, geographic location, safety, and trauma history, including individuals who may be survivors of torture or severe harm.
• Provide ongoing case management and follow-up
  , balancing urgent needs with longer-term stabilization and planning. Including thorough and accurate documentation of all interventions.
• Conduct wellness check-ins that reinforce community members and loved ones of detained or at-risk community members
  , recognizing the broader impact of statelessness on families.
• Participate in community calls and trainings
  , sharing resources and updates with the broader USL community.

Crisis Response & Stabilization

• Identify and respond to urgent…