Building Maintenance Technician II

Overview

This is a level II position. This position encompasses all duties of a BMT I position and completes tasks of a more complex level with minimal supervision. It will perform minor to complex maintenance and service as needed to support ongoing facility operations for the Facilities Department, initiated through work requests or dispatched by the control room, call center, or a member of management in accordance with Hospital standards.

It performs low level to complex installations, troubleshooting, repairs, and maintains general building systems and structure, including general plumbing, and mechanical as well as general maintenance work. It performs maintenance, service and repairs in the areas of plumbing, electrical, carpentry, painting, plastering, tank changing and/or machine servicing. It responds to low-level to complex requests in order of priority and assists with routine-to-complex requests on an as-needed basis.

It ensures smooth transition of responsibilities to the next shift. It responds to all hospital emergencies of any nature which include but are not limited to leaks, fire alarms, odors, snow removal, etc. This position is subject to rotating shifts. It must have a valid driver’s license and the ability to operate hospital vehicles. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, or crawl. The employee must lift and/or move up to 50 pounds.

High School Diploma or GED (Required)

Basic level mechanical/plumbing and electrical training required; demonstrates ability to use PC; general knowledge of internet. 1 or more years of related and progressive experience; 1 year of general maintenance, carpentry, mechanical/plumbing and electrical experience; familiarity with automated work order systems; ability to use internet; willingness to learn new software or programs related to field; carpentry, mechanical/plumbing and electrical experience; working knowledge of all applicable EPA & OSHA standards related to the position.

Math ability level: 2; basic calculation (addition, subtraction, multiplication & division). Human relations skill. Basis computer skills: PC software/operating systems. Frequent bend/stoop, sit, stand/walk and reach 8-12 hrs. Must be able to lift, carry, push, pull >40.

Required Licenses and Certifications
Valid driver’s license (Required)

Quality Assurance

• Take the initiative to identify and report deficiencies in the physical plant of the hospital by submitting work orders through the work order system.

• Diagnose and resolve trouble ticket/work orders thoroughly until completed.

• Routinely follow up with manager to communicate or request assistance in order to complete work orders, when necessary.

• Follow up with the requester after completion of a work order to ensure problem has been corrected.

• Routinely utilizes all safety measures as related to work orders and specific tasks.

Customer Service

• Follow up with the requestor regarding work orders, in a timely manner, upon receipt.

• Communicate to requester steps for completion of work order and provide any follow up information.

• At all times represent the engineering staff in a professional and helpful manner.

• Anticipates and responds to customer needs; follows up until needs are met.

Administrative

• Compile list of materials to be ordered and submit to supervisor. Complete and update work orders daily for work completed each day.

• Prepare requisitions for ERP.

• Assist with project needs as assigned.

• Ability to use supply order system (shows progress); ability to use the work order system and ability to use email system.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance.

• Continuously validate and verify information needed for decision making or documentation.

• Stop in the face of uncertainty and take time to resolve the situation.

• Demonstrate accurate, clear and timely…