Service Technician; Mid Atlantic Area

Overview

Service Technician (Mid Atlantic Area)

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

• Job Title
  :
  Service Technician
• Location
  :
  Multiple positions near Mid Atlantic US Customer Center Locations - Allentown, PA;
  Shrewsbury, PA;
  Richmond, VA;
  Greensboro, NC;
  Charlotte, NC. This role is typically not eligible for relocation. If a position is not currently open in an area you are seeking, qualified candidates will be contacted when openings become available.
• Schedule
  :
  Monday - Friday 7:30 AM - 4:30 PM
• Pay Range
  :
  Starting pay $25.00 - $35.00 per hour, full-time hourly position. $3,000 Sign On Bonus!

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. Knowledge of all operations and parts manuals associated with all equipment is required.

• Perform preventative maintenance on Ingersoll Rand compressed air equipment and address customer concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies needed for installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively with customers and co-workers, verbally and in writing.
• Provide technical assistance on pre-commissioning, start-ups, installations, and repairs of compressed air systems, including hands-on work to meet customer requirements with limited guidance from the Master Technician.
• Increase customer awareness of Ingersoll Rand products, services, and solutions (e.g., Preventative Maintenance, Diagnostics, Audits, and Leak Detection) and their benefits.

• 2+ years of experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major traffic violations (e.g., DUI within 5 years, hit & run, license suspension, reckless driving) in the past 3 years.
• On-call required for technicians, with a 90-day initial period not being on-call to acclimate to the schedule; on-call weeks can occur roughly every 4 weeks or more, as determined by the hiring manager.
• Physically demanding role requiring frequent use of hands, walking, stooping, kneeling, and lifting/moving weight per safety policy.
• High School Diploma or equivalent.

• Ability to read wiring schematics and diagrams for equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality knowledge (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and basic computer usage; proficiency with handheld devices and network bases.
• Maintain cost-efficient business travel practices.

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active-Duty Military are encouraged to apply.

• Travel daily within a 3-hour radius of service area.
• Company vehicle and fuel card provided.

Our comprehensive benefits package includes health care options (medical and prescription plans, dental and vision), wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant, among other offerings. Ingersoll Rand supports the health and well-being of our employees and their families.

Please apply via our website  to be considered for this position.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.