Restaurant Manager

Restaurant Manager

Location:

Washington, DC

Join Shake Shack as a Restaurant Manager and lead a dynamic team in delivering exceptional hospitality while ensuring operational excellence. Shake Shack’s mission is to Stand For Something Good and we prioritize our people and our community.

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement a plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

• 2-3 years of Restaurant Management experience in a high-volume, fast‑paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification preferred
• Willingness to work flexible hours

• Weekly pay and performance bonuses
• Shake Shack meal discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
• Medical, dental, and vision insurance
• Employer‑paid life and disability insurance
• 401(k) plan with company match
• Paid time off
• Paid parental leave
• Access to employee assistance program on Day 1
• Pre‑tax commuter and parking benefits
• Flexible spending and dependent care accounts
• Development and growth opportunities (eligibility criteria applies)

Beginning as a hot‑dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best‑selling author of Setting the Table. From a humble start, we grew into a global brand committed to high‑quality food and hospitality, giving back to the community and embracing inclusivity.

Shake Shack is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.