Leasing Associate

Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC’s investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 80+ properties representing over 5,800 residential units and 3.4 million square feet of commercial space including office, retail and industrial assets.

BMC’s team of over 230 industry experts manage the portfolio with a hands‑on, vertically integrated approach. For more information, visit

As a BMC Leasing Associate
, you are polished, outgoing and people‑focused with a strong attention to detail. You care as much about customer satisfaction as you do about getting the job done, and you maintain high standards for teamwork and accountability. You are an integral and valued member of BMC's Residential team, and will be relied on to guide the leasing strategy for the Park Crest property in NW DC, approximately 376 units.

BMC will provide you with the training necessary to perform this role successfully, in addition to periodic performance reviews and opportunities for growth within the company.

• Meet with prospective residents and present available apartments that best fit their desires and budget
• Present apartments, amenities and overall community to prospective residents using your team's established tour path
• Answer inquiries from prospective residents; use standard sales techniques to encourage a visit to your community. Ensure prospect data is entered in a timely manner to comply with Fair Housing laws
• Utilize standard sales closing methods to sell the prospective resident on available units
• Greet prospective residents professionally and build a rapport with them
• Complete prospect follow‑up in accordance with Bernstein's follow‑up expectations and record such activities in property management system for compliance with Fair Housing laws
• Assist your assigned community(ies) in gathering information from prospective residents after they have indicated a desire to move to the property
• Assist your assigned community(ies) with completing market surveys, which will include gathering current occupancy, rental rates and concessions
• Proactively partner with your team and marketing department on efforts to promote the property
• Enjoy frequent opportunities to earn performance‑based bonus incentives throughout the year
• Be available to work a varied schedule, including weekends and some holidays as required
• Maintain a positive and professional customer service attitude
• Attend periodic training seminars for leasing consultants to improve marketing and sales techniques
• Answer office phone, greet visitors, assist with building deliveries, etc.
• File miscellaneous documents to/from tenants, contractors, etc.
• Respond to tenant maintenance calls and dispatch to appropriate engineering personnel
• Assist with coordination of contractor and vendor services
• Excellent attendance is required to perform the essential functions of this position
• Other duties as trained for and are qualified to do.

• Proficient Microsoft Office and ability to learn specialized software
• Outstanding sales and marketing skills
• Strong time management, attention to detail and organizational skills
• Ability to work a varied schedule, including weekends and some holidays as required
• Ability to learn and comply with industry legal requirements
• Ability to work in a fast‑paced, multi‑entity environment
• Ability to multi‑task and follow through
• Ability to work under pressure
• Ability to communicate effectively
• Ability to respond to others' needs in a timely and courteous manner

• High school diploma or equivalent
• At least 1‑2 years customer service experience

• Undergraduate Degree in Business, Sales, Marketing, or related field
• Experience with social media platforms such as Facebook, Twitter, Pinterest, Yelp, etc.
• Experience with Yardi, property management accounting system

At…