Area Manager Biomedical Services

Overview

Purpose and scope:
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Area, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment.

Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program.

• Overall management of Technical Services for an area. Area will typically consist of 10 to 25 clinics and 7 to 15 exempt and non-exempt employees.
• Works with Area Managers and/or Directors of Operations to ensure that operational, financial and regulatory requirements associated with Technical Service are met.
• Collaborates with area Quality and Education personnel on cross functional initiatives.
• Responsible for management and oversight of Area financial metrics i.e. TAP, maintenance parts cost, travel and expenses.
• Responsible for data integrity for management systems at the Area level i.e. People Soft, Kronos, and Service Database.
• Responsible for piloting and implementation of new systems and processes as needed.
• Responsible for supervision and oversight activities for a defined Area: repair and maintenance of water treatment, dialysis, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and FMCNA policies and procedures; document all repair and maintenance activity per applicable policies and procedures; purchase and maintain inventory of service parts; ensure defective parts are returned in a timely manner.
• Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
• Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.
• Perform water/dialysate sample collection and processing per applicable policies and procedures; review, evaluate and report water/dialysate quality results.
• Transport equipment as needed and collaborate with Directors/Managers on technical and/or facility projects.
• Collaborate with the Director of Technical Services to establish operating and financial goals; monitor performance metrics and implement processes to impact them.
• Collaborate with Regional Technical Operations Manager on selection of water treatment equipment in DeNovos, relocations and renovations; collaborate with the Project Manager on technical and/or physical plant aspects; collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.
• Perform Technical Assessments for clinics in assigned area; initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.
• Ensure that applicable manufacturers IFU’s are available to personnel; maintain a list of emergency contacts accessible to all facility personnel; provide Technical Services support during natural disasters or emergency situations.
• Recruit, interview, and hire Technical Supervisors and/or Biomedical Technicians as needed; mentor personnel and provide required training and education; ensure training records are maintained and accessible to authorized personnel and regulatory agencies.
• Provide ongoing and formal annual performance evaluations; oversee corrective actions and Personnel Improvement Plans (PIP) per applicable HR policies and procedures.
• Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current; implement technical policy and procedure changes per Governing Body approvals; retain technical records and logs per FMCNA…