Vice President, Management

Position Overview

As a member of WEST’s Senior Leadership Team, the Vice President position drives WEST's growth through strategic business development, exceptional client relationships, enhanced service capabilities, and talent development.

Vice Presidents partner with clients to build trusted, long-term relationships and develop comprehensive account plans that ensure positive outcomes while empowering their teams to exceed expectations. They take ownership of client strategies and deliverables, ensuring clarity and alignment between clients and WEST teams throughout every engagement.

This role is accountable for identifying and pursuing new business opportunities, managing project pipelines, and expanding existing client partnerships. Vice Presidents champion the professional growth of their team members while fostering a workplace culture rooted in diversity, equity, and inclusion. They provide consistent leadership through weekly check-ins, periodic performance reviews, and ongoing coaching and development.

• Oversee a portfolio of the firm's client relationships with ultimate accountability for results generation and overall engagement success
• Serve as a trusted strategic advisor to client executives on their most critical communications challenges
• Develop and implement comprehensive account strategies that ensure positive client outcomes and position teams to exceed expectations
• Ensure all client strategies, work products, and deliverables are clearly understood and effectively executed by both clients and WEST teams
• Maintain high-level, sustained relationships with priority media and key stakeholders that benefit the firm's entire client portfolio

• Drive significant revenue growth through new business development, client acquisition, and the development of strategic partnerships
• Identify and pursue growth opportunities that align with the firm's strategic direction
• Participate in the development of compelling business development materials, proposals, and pitches
• Cultivate a culture of entrepreneurship and business development throughout the firm
• Expand existing client relationships through strategic contract renewals and scope expansions

• Provide direct people management to associates, strategists, senior strategists, and directors, including training, development, capacity building, and day-to-day support
• Champion professional growth through structured coaching, weekly check-ins, periodic performance reviews, and ongoing development opportunities

• Model WEST's core values of respect, collaboration, integrity, determination, and humanity and ensure they are embedded in all policies, practices, and strategic decisions

• Set standards for professional excellence and inspire high performance across teams

• Shape agency positioning, culture, and long-term growth strategy as an active member of the leadership team
• Participate in strategic decision-making that positions the firm for sustainable competitive advantage
• Cultivate organizational capabilities that attract and retain exceptional talent
• Represent the firm as a primary external voice to media, partner organizations, potential clients, and industry associations
• Contribute to firm-wide systems, processes, and continuous learning initiatives

Behavioral Competencies

• Communication: Articulates organizational mission, vision, and values; creates a communication-centered culture; develops next-generation leaders; serves as primary external representative
• Collaboration: Cultivates an organizational culture that attracts top talent; maintains strategic industry relationships; fosters cross-functional innovation
• Business Development: Actively pursues and lands new business; cultivates strategic partnerships; creates thought leadership platform
• Leadership: Creates a high-performance culture; participates in strategic decision-making; models responsible, respectful behaviors; serves as strategic partner to senior executives
• Strategic Thinking: Contributes to a long-term vision for competitive advantage;…