Program Manager - Finance

Overview

WMATA is seeking a versatile Program Manager leader to strengthen Finance wide operational excellence. This role will drive strategic initiatives, enhance internal communication, coordinate events, and support continuity of operations. This role will also oversee end-to-end audit coordination, ensure continuous compliance, manage corrective actions, and lead policy governance through a centralized repository and structured review cycles. The role will administer the Quality Management System, oversee and conduct internal assessments that reinforce accountability and sustained improvement across the Finance organization.

If this sounds like you, we invite you to consider joining the WMATA TEAM!

Job Description

Minimum Qualifications

Education

• Bachelor's Degree in Business or Public Administration, Finance, Accounting, Transportation Planning, or a related field of study.

Experience

• Minimum ten (10) years of experience as a Project Manager in the transportation industry related to leading consultants and professional staff in the end-to-end contracts/procurement fulfillment and fiscal management.

Certification/Licensure

• A valid driver's license

Preferred

• Master's Degree in Business or Public Administration, Finance, Accounting, Transportation Planning, or a related field of study
• Project Management Certification
• Financial Management Certification
• Contracting Official Technical Representative (COTR) certification

Medical Group
Ability to satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this particular position either with or without reasonable accommodation(s).

Summary

The Program Manager is the Subject Matter Expert and possesses the required education, training, and work experience of difficulty and complexed nature to lead the overall development and management of fare collection/fare media projects for the Authority. Leads one or more Metro and Regional Partners, the customer, and supervises the work of junior professionals that includes the on-time delivery of Request for Proposals (RFPs).

Responsibilities include lifecycle program/project management, delegating work assignments to junior professionals, coaching, and providing technical quality guidance. Formulates and manages program budget and a client relationship manager of high-profile programs/projects as a part of large teams of customers that involve political interaction and public interest.

The position stays updated on regulatory compliance when managing contracts, and technical requirements, and knowledgeable of trending innovation. Additionally, promotes a positive and collaborative organizational culture that includes diversity, inclusivity, equity, equality, and accessibility for all individuals. Responsibilities include optimizing experiences of all customers, employees, and stakeholders in each interaction that gives all individuals a sense of belonging and value to the organization.

Essential Functions

• Performs lifecycle project management and provides technical guidance of all major program events and multiple customer projects related to fare collection/fare media, Smar Trip production and inventory management, and projects and functions. Manages and develops planning, staffing, budget requirements (e.g., budgets projects are part of the Regional Partners Agreement), quality control and safety measures. Prepares status reports (e.g., ad hoc, monthly, quarterly, and annual).
• Conducts market research and prepares recommendations for program management, technology, and business processes. Strictly adheres to project schedules. Develops complete, accurate, and realistic project/program schedules. Ensures the closeout of programs (e.g., engineering, procurement, and budgeting tasks).
• Ensures service quality and on-time delivery of Request for Proposals (RFPs) related to design development, program control, administration quality, and safety measures within budget. Coordinates the work of subcontractors, manages client relationships, and negotiates all aspects of contracts/acquisitions. Develops statement of work, program scopes, negotiates…