Accreditation and Submission Coordinator

Join to apply for the Accreditation and Applicant Submission Coordinator role at Smithbucklin

Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C. We are currently seeking a Coordinator of Admissions and Applications to serve two Smithbucklin clients, the Institute for Credentialing Excellence (I.C.E.) and the Academy for Matrimonial Lawyers (AAML). The Institute for Credentialing Excellence, or I.C.E., is a professional membership association that provides accreditation, education, networking, and other resources for organizations and individuals who work in and serve the credentialing industry.

AAML is the preeminent organization of family law attorneys.

This role will be integral in managing the accreditation applications for I.C.E.'s accreditation services and processing the Fellow applications for AAML.

At Smithbucklin, we embody a culture driven by optimism, ambition, expertise, and thoughtfulness, where every team member is empowered to exceed expectations and deliver exceptional results for our clients. Join us in shaping the future of association management, where our values serve as the cornerstone of our success.

$62,000.00/yr - $65,000.00/yr

• Coordinate the application process for all applying Fellows for AAML including outreach to Chapters for application evaluation using Slayte platform
• Review applications for quality control, compile applicant materials for review, monitor packet review progress
• Serve as liaison to Admissions Workflow Task Force for AAML plus working with Chair of Board of Admissions
• Coordinate the accreditation process and communication flow with applicants for I.C.E. accreditation using Heuristics platform
• Write and distribute correspondence on accreditation application deficiencies, inquiries, or decisions
• Coordinate applicant national exams including communications, exam materials, and support for day of exam
• Attend NCCA Commission and ACAC Council meetings
• Allocate time according to budget and create critical dates and project plans
• Contribute effective and creative ideas to planning and processes improvement
• Attendance at educational events and client meetings; some travel as needed
• Additional duties will include coordinating various membership activities, day-to-day association operations, and member communications/ customer service

• Familiarity with certification, accreditation and/or admissions processes preferred
• Excellent written and verbal communication skills
• Strong proficiency in time management and organizational skills (multiple concurrent tasks)
• Strong initiative with quality control, detail orientation, and results-driven work style
• Project management skills including managing multiple contributors and deadlines
• Customer service orientation including demonstrated ability to develop sensitivity and awareness of different stakeholders and expectations

• Bachelor's degree 3-5 years total professional experience.
• Relevant experience in accreditation or admissions environment

• Directly supervise support staff; indirectly coordinate Service Unit staff support of client
• Assist staff in generating relevant, accurate, and timely reports that assist with understanding trends in accreditation and application programs and communicating those trends to association volunteer leaders and staff
• Manage volunteer committees in determination and execution of programs. Assure strategic goals are being met and future leaders are being mentored for committees
• Strong writing skills needed to: draft correspondence to applicants; promote the programs in a professional and accurate manner may include creating and editing written correspondence and social media posts; and maintain information flow on the requisite websites for maximum comprehension by potential applicants.
• Strong critical thinking skills to assist in guiding the applications through the proper process, gaining input from various stakeholders as appropriate, and ensuring the applications are completed in a timely fashion by following specific processes
• Project Management:
  Experience in prioritizing, delegating, and managing projects from inception to completion
• Participate in development and execution of associations' strategic plans
• Report to the Manager/Senior Manager on the team for guidance
• Manage client financial budgets related to assigned program; ensure adherence to budget guidelines and objectives

• Being a valued resource to the teams
• Strong leadership skills
• Professional, concise, written and verbal communications skills to include email etiquette
• A proactive approach to process management
• Ability to learn on the fly
• Demonstrated ability to apply sound business judgment related to…