Community Manager; LIHTC​/HUD Washington, D.C.

Community Manager (LIHTC/HUD experience)- Washington, D.C.

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Job Title: Community Manager
- LIHTC & HUD EXPERIENCE REQUIRED
Supervisor: Senior Community Manager/Portfolio Manager/VP of Community Operations
FLSA Status: Exempt (Salary)
JOB SUMMARY
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Responsible for the operational and financial aspects of a community and meeting company goals in those areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Operating the community within the financial guidelines and approved budget.
• Ensure rents are collected when due, and monies are posted in a timely manner.
• Perform physical inspections of the community and verify condition of vacant apartments.
• Direct supervision of the office staff and maintenance supervisor.
• Knowledge of Fair Housing Laws.
• Responsible for the interviewing, hiring and on-boarding all community team members.
• Responsible for ensuring a professional appearance and behavior at all times for self and community team members.
• Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of the Company.
• Responsible for the leasing of the community through supervision of the office and leasing personnel.
• Approve and submit all invoices for payment through Nexus.
• Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
• Responsible for generating and analyzing various reports.
• Responsible for implementing, designing and maintaining a resident retention program.
• Responsible for ensuring that all personnel in all departments operate within OSHA standards and company safety policies at all times.
• Responsible for reporting any unusual extraordinary circumstances regarding the residents or the community.
• Responsible for seeking educational opportunities and self-improvement for personal growth and development.

SUPERVISORY RESPONSIBILITIES
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Directly supervises one or more team members in the office and/or maintenance teams.

QUALIFICATIONS
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

EDUCATION and/or EXPERIENCE
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High school diploma or general education degree (GED); or three to five years related experience and/or training; or equivalent combination of education and experience. LIHTC & HUD EXPERIENCE REQUIRED

COMMUNICATION and PRESENTATION SKILLS
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Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

LEADERSHIP and STAFF DEVELOPMENT
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Experience in managing diverse workforce. Ability to manage conflict, provide direction, and drive business results by managing the performance of staff members.

ANALYTICAL and MATHEMATICAL SKILLS
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Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

PROBLEM SOLVING SKILLS
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Ability to make and implement decisions under conditions of risk and/or uncertainty.

REASONING ABILITY
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Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

CERTIFICATES, LICENSES, DESIGNATIONS
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The Certified Apartment Manager (CAM) or Resident Apartment Manager (RAM) designations are highly recommended for this position.

PHYSICAL DEMANDS
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The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.

CORPORATE INTEGRITY
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All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, and following company policies and procedures and fostering company core values.

Franklin Group is an Equal Opportunity Employer.