Manager Training; Transmission & Substations

Who We Are

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient. We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service.

We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies – Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (Com Ed), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking.

And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. Are you in?

The Training Manager in partnership with Sr. Management, client organizations and other Training Managers has direct overall responsibility for managing the process and resources required to analyze, design, develop, deliver and evaluate technical training including but not limited to Electric, Gas & Customer Operations. They ensure the delivery of initial new hire, continuous, and emergent business needs training to customers in a timely and economical manner.

Manages and directs resources to effectively deal with emergent issues and system emergencies. Collaborates with Line Management, Human Resources, and Industrial Relations to enable an appropriately staffed, technically competent work force. Represents Technical Training on Training Advisory, Curriculum Review, Joint Union Management, and Executive Safety Committees. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

• Partners and consults with Senior Management to identify performance gaps, analyze training needs and develop training programs in alignment with key business initiatives, while maintaining high business results. Manage interrelationships with customer organizations, IR, HR, Bargaining Unit, and Staffing. (30%)
• Develop and utilize a value-based model for identification and development of alternative delivery models to achieve return on investments and performance improvement results that will advance EED performance. (20%)
• Provide leadership, direction, performance appraisals, coaching, counseling, and discipline, if appropriate, in the management and professional development of the Instructional Training staff. Sponsor the identification of self-development opportunities for personal growth and learning. (20%)
• Prepare, approve, and manage departmental strategy, goals and budgets within assigned areas of responsibility. Utilize key financial & performance indicators to measure business performance. (10%)
• Sponsor and provide for collaborative working relationships with counterparts in Exelon to leverage synergies and avoid duplication of effort. (10%)
• Manage and approve the purchase of learning resources, including programs, vendor services, Equipment and facilities (10%)

• Experience/Knowledge of Transmission and Substation.
• The Training Manager may manage functions across to drive consistency of programs or in some cases may be resident in one Operating area but will be expected to work in tandem with other areas. The Training Manager utilizes communications, project management, performance management and development skills on a daily basis as he/she interfaces with their staff as well as various levels of the organization, from field employee to senior management to meet customer needs for training.
  
  The individual in this job must also interface collaboratively with all areas within the Exelon Corporation including, but not limited to:
  Operations, Customer Operations, Engineering, Nuclear, Legal, and Power Labs. The Training is seen as the "Subject Matter Expert" in the area of performance improvement through training and other related interventions. The Training Manager relies on a core staff that is augmented by a line cadre during peak training periods.
• Training Manager----Budget Range: $1.2M - $2.5 M
• FTE Range: 9-18
• Impact on the organization is measured by the skill and knowledge development of new hire and incumbent employee such that human performance is improved with optimal usage of resources.

• Bachelor's Degree and 7-10 years of related experience, including 3-5 years of managerial or supervisory experience; or in lieu of Bachelor's Degree, 9-12 years of relevant experience is required.
• Demonstrated knowledge and understanding of regulatory requirements.
• Proven leadership ability in a high-performance culture.
• Proven high-level management skills in coaching and…