Operations Manager

Banyan Global Introduction: Banyan Global is a women-owned development consulting firm, founded on the principle that integrating expertise and experience from the development community and private sector will achieve a broad and lasting impact. Our unique team comprises seasoned private sector and international development professionals. Headquartered in Washington, D.C., Banyan Global maintains staff around the world.

Banyan Global is seeking a full-time, Canberra-based, Operations Manager for an anticipated Gender Equality, Disability and Social Inclusion (GEDSI)-focused DFAT project. The Operations Manager will play a pivotal role in supporting the effective delivery and execution of all project deliverables. The role will focus on planning, coordination, and administration across technical, financial, and operational functions, ensuring seamless collaboration between stakeholders. This role requires a deep commitment to ensuring principles of gender quality, disability, and social inclusion are integrated into all aspects of operations.

The Operations Manager will support the Team Leader in promoting a culture of respect and team cohesion

We strongly encourage applicants with diverse lived experience from Southeast Asia, Pacific Island countries, and South Asia—including women, First Nations, people having a disability or caring for a person with disability, those identify as LGBTQIA+ - to apply. Your perspectives are vital for understanding and navigating power dynamics and social norms as well as navigating the political economy of gender equality, disability equity and social inclusion, responding to institutional and political realities, tailoring solutions, and recognizing and mitigating risks.

• Provide leadership, coordination and quality assurance of program enabling and support functions including finance, administration, human resources management, IT support, risk management and security
• Lead on procurement processes, ensuring alignment with Commonwealth Procurement Rules (CPR), as well as Banyan Global's Standard Operating Procedures (SOPs), ensuring processes deliver value for money and inclusive outcomes.
• Work with the Banyan Global team to implement and update the Operational policies and procedures as outlines in the Operations Manual, Program Security Plans, Standard Operating Procedures, Crisis and Emergency Plan, Emergency Response Procedures for all aspects of the program operations.
• Ensure all new staff and advisers are thoroughly and regularly briefed on safety and security procedures.
• Management of the Program budget in line with the Annual Work Plan (AWP) for the Program.
• Ensure program compliance with relevant policies, procedures, laws and regulations including DFAT and Banyan Global. Serve as the primary contact point between corporate services and the Program for operational and compliance matters.
• Lead financial functions, including authorization/review of payment approval forms, invoices, reports, and other documents using various software tools
• Develop and manage detailed program budgets including accurate forecasting and financial reporting.
• Ensure project finance processes and procedures for program budgeting, forecasting, bank account management, reconciliation and invoicing are implemented accurately and effectively.
• Ensure financial operations comply with DFAT, Banyan Global, and Government requirements.
• Lead and oversight on the procurement and contract management function of the program. Perform project procurements as per the procurement policies and donor regulations including maintaining vendor lists, solicitation of quotations/proposals, and documentation of procurement decisions and contracts, and managing vendor relationships
• Conduct due diligence and facilitate any necessary safeguarding checks and/or training required to establish contractual relationships with contractors, sub-contractors and other service providers.
• Assist the Team Leader with the management public diplomacy and preparation of communication products, and provide inputs where able, in line with DFAT’s expectations and standards.

• Bachelor's Degree and 10 years of experience, Master's degree and 8 years of experience, or equivalent combination of education and experience in Business Administration, Management, Finance, or Accounting or related field.
• Ten (10) years of progressively responsible experience and expertise in the implementation of large and complex DFAT-funded investments.
• Demonstrated experience in operations management, corporate administration, or a similar role.
• Strong understanding of workplan development and program coordination, preferably in DFAT/donor-funded development programs.
• Proven ability to manage financial, administrative, and logistical functions within complex programs.
• A demonstrated track record engaging experts, organizations, and institutions from diverse backgrounds, based in target regions.
• Knowledgeable and experienced with DFAT…