Vice President, Sales & Professional Services

Chicago, IL, Washington, DC

Chicago, IL or Washington, DC
Civis is hiring a Vice President, Sales & Professional Services to drive revenue growth as we expand our SaaS platform and launch standalone AI products. We serve mission-driven organizations including nonprofits like Doctors Without Borders, Feeding America, and Human Rights Campaign, as well as government agencies and Fortune 500 companies.

Civis has a high-margin SaaS platform and professional services business with strong delivery teams and capacity for growth. We need a sales leader who can build pipeline discipline, coach our sales & marketing team, and drive new ARR — while maintaining the profitability and quality of our services delivery.

As VP, you ll report directly to the CEO as part of our leadership team.

Salary Range: $180,000 - $220,000 base + variable compensation tied to revenue growth

Strategic Responsibilities

• Own go-to-market strategy for our core data platform and growing AI product portfolio
• Maintain customer relationships at key accounts and serve as point of escalation (this is a customer-facing role)

Oversee Professional Services Delivery

• Maintain margins and delivery excellence across Applied Data Science, platform implementation, and client success teams
• Ensure sales commitments align with delivery capacity and capabilities
• Protect team utilization, morale, and service quality while scaling customer base

Drive Revenue Growth

• Own ARR growth target through new customer acquisition
• Build and manage sales pipeline with rigor: forecasting, deal progression, close plans
• Implement marketing to build awareness, generate qualified leads, and convert pipeline
• Personally close strategic deals and coach team through complex opportunities
• Manage and develop team of account executive, account manager, solutions architect, and marketing specialist (build accountability, coaching, performance management)
• Establish metrics, cadence, and team performance standards
• Build repeatable processes and materials that scale

• 10+ years selling and delivering technical solutions (SaaS, data/analytics, systems integration, or professional services)
• Proven track record building pipeline from scratch and hitting revenue targets in B2B environments ($50k-$250k deal sizes)
• Experience managing small sales teams (1-5 people) and making them productive
• Hands-on closer who will personally sell alongside the team
• Leadership experience overseeing technical delivery teams (data science, engineering, or consulting)
• Demonstrated ability to grow customer accounts
• Strong understanding of data engineering, data science, and modern analytics technologies
• Comfortable operating at small scale without large budgets or teams
• Blend of technical expertise and sales acumen wrapped in a customer-centric mentality

• Experience in AI, marketing technology, data privacy, or 1st-party data solutions
• Background selling to nonprofits, government, or mission-driven organizations
• Track record maintaining high services margins while scaling revenue
• Strong analytical and problem-solving skills with data-driven decision-making

• You can balance competing priorities: revenue growth AND delivery excellence
• You're comfortable being hands-on — coaching salespeople, closing deals, and jumping into customer escalations
• You've successfully built pipeline discipline from the ground up
• You have the grit and determination to generate leads, push deals through, and hold your team accountable
• You thrive in small, scrappy environments where you don't need big teams or budgets to execute

• You've only led large, established sales organizations with significant resources
• You need heavy infrastructure, large budgets, or big teams to be effective
• You're uncomfortable personally selling and prefer to manage from a distance
• You're not willing to protect delivery team margins and quality while pushing for growth

Civis embraces the individuality of our employees and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our Civis community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or Veteran status.

If you have a disability or special need that requires accommodation, please contact internal

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.