Associate Director, Campus

Job Overview

The Division for Student Affairs cultivates an inclusive community that supports connection, growth, and well-being for every student throughout their GW journey. DSA's integrated approach is to provide a cohesive student experience built upon the core values of genuine collaboration, a compassionate approach, and most importantly, putting students at the center of the work. GW Campus Living & Residential Education (CLRE) is seeking an individual to contribute to a dynamic team, focused on providing operational services that support and enhance the experience of residential students.

Reporting to the Director, Campus Living, the Associate Director, Campus Living is responsible for the following:

• Motivate, direct, supervise, and evaluate 2 full time professional staff Housing Associates, provide indirect supervision to student staff.
• Lead all facets of GW's summer housing program, including client marketing, recruitment, contracts, bookings, service delivery, staffing, and leading a professional staff committee to manage summer preparedness and day-to-day operations.
• Manage central departmental desk and office operations, customer service delivery, day to day operations, and information management processes.
• Coordinate with campus partners to ensure critical facilities readiness, housekeeping, safety, and information technology needs to support residential operations.
• Manage the opening and closing of the residence halls as it pertains to the logistics of the summer housing season, academic year, and other transitional housing periods.
• Oversee departmental communications and marketing systems and processes in collaboration with departmental, divisional, and university communications teams.
• Serve as a member of the departmental leadership team and assists in the development of policies, priorities, and decision-making for the achievement of departmental goals and objectives.
• Regularly engages with students, parents, and staff across campus, as an active community member.
• During the summer months, serve as part of a 24/7 on-call system to provide guidance to urgent residential needs, campus emergencies, or other incidents in the residence hall. Respond to scene for significant residential emergencies.

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 6 years of relevant professional experience, or a Master's degree or higher in a relevant area of study plus 4 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

• Master's Degree in higher education administration, business or related field.
• Progressively responsible higher education administration experience to include full-time supervision experience within a student housing department.
• Embraces a people-centered philosophy that values care, development, and learning.
• Demonstrated experience and knowledge about the holistic supervision needs of full-time professional staff with an established supervision philosophy.
• Demonstrated track-record of initiative, collaboration, and the ability to bring innovation to improve workflow, internal processes, and projects within the departments.
• Ability to interpret departmental directives and vision and provide clear direction within a functional area.
• Willingness to disrupt traditional or convenient practices to create more equitable and student-centered experiences for all residents.
• Proven collaborative work successes of partnerships with both internal and external departments, including, but not limited to faculty, facilities, safety, and student success partners.
• Leadership and management successes, with the ability to motivate, inspire, support, and develop a team of committed professionals.
• Proven ability to navigate organizational change processes including conflict, change, and uncertainty
• Comprehensive commitment to customer service in all aspects of academic year and summer residential experiences.
• Exceptional critical thinking, consensus building, emotional intelligence and problem-solving skills.
• Active involvement in regional and/or national organizations.
• Ability to have an outcomes mindset to achieve desired goals

$63,661.38 - $

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit (Use the "Apply for this Job" box below)..

• Campus
  
  Location:
  
  Foggy Bottom, Washington, D.C.
• College/School/Department:
  Division of Student Affairs
• Family:
  Student Affairs
• Sub-Family:
  Housing Operations
• Stream:
  Management
• Level: Level 2
• Full-Time/Part-Time:
  Full-Time
• Hours Per Week: 40+
• Work Schedule:
  
  Monday-Friday 8:30-5:00 pm, some work required on nights and…